Retail Store Manager: Lead Sales & Customer Experience

Shoe Sensation, Inc.; Maysville (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay / Bonus opportunities

Full-time schedule (40+ hours/week)

Paid vacation & sick time

401(k) with company match

Medical, dental, and vision benefits

30% employee discount

Job summary

Shoe Sensation, Inc. is seeking a Retail Store Manager in Maysville, KY. This full-time role focuses on leading a sales-driven team to deliver excellent customer experiences and store performance.

You will recruit and develop staff, manage schedules, deposits, and merchandising while engaging with the local community. Join a company that values growth, teamwork, and hands-on leadership.

Qualifications

• Strong communication and customer service skills.
• Passion for sales and team development.
• Ability to work independently and lead through change.
• Organized, adaptable, and comfortable with fast-paced environments.
• Valid driver's license and personal transportation (banking responsibilities).

Responsibilities

• Lead and motivate the store team to achieve sales and service goals
• Deliver outstanding customer service from greeting to checkout
• Recruit, hire, train, and develop team members
• Maintain store cleanliness, organization, and merchandising standards
• Process freight and execute seasonal floor sets
• Create and publish weekly store schedules
• Manage daily deposits and bank runs
• Maintain proper staffing levels based on business needs
• Support community events, local partnerships, and charitable initiatives

Skills

Communication skills

Customer service

Sales enthusiasm

Team leadership

Independence

Adaptability

Job description

Shoe Sensation, Inc. is seeking a Retail Store Manager in Maysville, KY. This full-time role focuses on leading a sales-driven team to deliver excellent customer experiences and store performance.

You will recruit and develop staff, manage schedules, deposits, and merchandising while engaging with the local community. Join a company that values growth, teamwork, and hands-on leadership.