Retail Store Manager: Lead People, Experience & Growth

PetSmart; Fountain Valley (CA); On-site; USD 59,700 - 68,600; Full time

Benefits offered by this job

Health benefits: medical, dental, vision

401k

Tuition assistance

Associate discounts and perks

Paid time off for fulltime associates

Career pathing

Development opportunities

Job summary

An established industry player is seeking a passionate Retail Store Manager to lead a team dedicated to providing exceptional care for pets and their owners. This role involves overseeing store operations, ensuring a safe environment for pets and associates, and fostering a culture of engagement and development. The ideal candidate will have a strong background in retail leadership and a commitment to customer service excellence. Join a team that values diversity and is committed to making a meaningful impact in the lives of pets and their families. Your leadership will shape the store experience and drive success in a vibrant retail environment.

Qualifications

• 4-6 years of retail leadership experience required.
• Strong written and verbal communication skills are essential.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for hiring, coaching, and managing store associates.
• Accountable for the pet parent experience and safety of pets.
• Analyzes store performance and drives business growth.

Skills

Retail Leadership

Customer Service

Communication Skills

Organizational Skills

Problem Solving

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Computer Applications

Job description

An established industry player is seeking a passionate Retail Store Manager to lead a team dedicated to providing exceptional care for pets and their owners. This role involves overseeing store operations, ensuring a safe environment for pets and associates, and fostering a culture of engagement and development. The ideal candidate will have a strong background in retail leadership and a commitment to customer service excellence. Join a team that values diversity and is committed to making a meaningful impact in the lives of pets and their families. Your leadership will shape the store experience and drive success in a vibrant retail environment.