Retail Store Manager I

Mobilelink USA LLC; Alexandria (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Unlimited earning potential

Unlimited growth potential

PTO after 90 days

Dental insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Job summary

Mobilelink USA LLC is hiring a Retail Store Manager in Alexandria, LA to lead sales, service and customer experience in-store. You will coach the team, drive performance, and ensure a welcoming atmosphere while executing company programs.

The role requires strong leadership, retail management experience, and the ability to train staff on products and promotions, with a focus on actionable results and customer satisfaction.

Qualifications

• 2+ years proven retail sales management experience.
• 2+ years recruiting, hiring, and developing store sales teams.
• Excellent sales skills and ability to meet or exceed targets.
• Ability to motivate, lead, and develop others.
• Flexible hours including evenings, weekends, and holidays.
• Ability to operate a PC, wireless devices, copier and fax.
• Effective communication, presentation, and interpersonal skills.
• Strong organizational skills and attention to detail.
• Reliable transportation to assist at other locations within 30 minutes.
• Must have a valid driver’s license and auto insurance.

Responsibilities

• Fully accountable for execution of sales, service, and customer experience in-store.
• Inspire, engage, and motivate the team to succeed through leadership.
• Create a work environment where all employees can excel.
• Deliver exceptional customer experience consistently.
• Educate personnel on the compensation plan and maximize sales.
• Partner with District Manager to launch new products, services, or processes.
• Ensure employees are trained on new products and promotions.
• Assist HR and Loss Prevention with internal investigations.
• Support on the sales floor to coach and develop staff.
• Schedule and staff to budgeted hours; manage coverage.
• Maintain a clean, inviting store atmosphere for customers.
• Adhere to back-office compliance, processes, reports and policies.
• Respond promptly to all communications; complete training on time.
• Protect assets and ensure timely completion of store duties.

Skills

Retail management

Recruiting

Sales excellence

Leadership

Flexible schedule

Tech literacy

Communication

Organization

Driver's license

Mobility

Job description

Job Details

Job Location: Alexandria, LA 71301; Position Type: Full Time; Job Category: Store Management; Mobilelink- Retail Store Manager

The Retail Store Manager ("RSM")

Why join the Mobilelink Family?

Perks of being on the Team!

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days
• Dental insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities

• Fully accountable for the execution of sales, service, and customer experience initiatives in-store.
• Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.
• Create a work environment where all employees can excel.
• Always deliver exceptional customer experience.
• Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximize sales.
• Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.
• Ensure that employees are properly trained on new products and promotions to sell with confidence.
• Assist departments such as Human Resources and Loss Prevention in internal investigations.
• Assist on the sales floor in order to be available for coaching and developing store personnel.
• Schedule and staff to budgeted hours as assigned.
• Ensure the team is providing a clean and inviting atmosphere for customers.
• Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.
• Respond in a timely manner to all communications.
• Ensure timely completion of required training within the store.Always ensure the protection of assets.

As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.

Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

QualificationsJob Requirements

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)
• Two (2) years of recruiting, hiring, and developing successful store sales teams
• Excellent sales skills and demonstrated ability to meet or exceed performance standards.
• Ability to motivate, lead, and develop others.
• Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
• Ability to operate a personal computer, wireless equipment, copier, and fax.
• Effective communication, presentation, and interpersonal skills.
• Strong organizational skills with attention to detail.
• Ability to have reliable transportation to assist at other locations within 30 minutes radius from the home store when needed.
• Must have a valid driver's license and auto insurance.

Shift

8-hour shift - Weekdays and every Saturday