Retail Store Manager (22)

Mt. Washington Pediatric Hospital; Blackman Charter Township (MI); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Employee discount at our retail stores

3 weeks paid time off in first year

Medical, Dental, and Vision insurance

Job summary

Goodwill Industries in Michigan is seeking a Store Manager to supervise donation-to-sales operations, lead a diverse team, and ensure excellent customer service. You will coordinate the flow of donations, prepare items for sale, and drive community impact by providing job training and work experience opportunities.

The role requires strong leadership, retail experience, and budgeting skills, with responsibilities including scheduling, cash handling, and closing duties to support store

Qualifications

• At least 2 years of retail related sales experience.
• Minimum of 2 years management/supervision experience.
• Knowledge of Microsoft Office Suite.
• Marketing and/or merchandising training preferred.

Responsibilities

• Operate a retail store within budget to meet or exceed a production plan and monthly sales goals.
• Support a diverse team of associates to meet sales goals.
• Communicate and oversee logistics between store and plant for store needs.
• Meet production goals by training, motivating, and mentoring to store staff.
• Responsible for employee management and performance feedback.

Skills

Excellent verbal and written comms

Staff supervision

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Changing Lives Through the Power of Work

Show Map

• Location 955 W Argyle St,Jackson, MI, 49202-2067,United States
• Base Pay $55,000.00 - $60,000.00 / Year
• Job Category Donated Goods and Retail
• Employee Type Exempt - FT
• Required Degree High school
• Travel 10%
• Manage Others Yes

Description

No Late Nights!

Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.

Additional benefits of working full time for GICMH are:

• Employee discount at our retail stores.
• Employee discount at Dell, AT&T, and other retailers.
• 3 weeks of paid time off in your first year, eligible to start using after 90 days.
• Medical, Dental, and Vision insurance, starting the 1st of the month after 30 days.
• Supplemental Life Insurance.
• Financial Coaching - budgeting, debt pay off, credit collection knowledge, and more.
• Quarterly Sales Bonus Program.

Purpose or General Objective:

To operate a retail store within a given budget while meeting orexceeding a production plan, monthly sales goals and planned company contribution.

• Continually support a diverse team of associates and participants to meet sales goals
• Proved extraordinary customer service with professionalism, while adhering to policy and procedure.
• Communicate and oversee logistics between store and plant for store needs.
• Meet production goals by training, motivating, and mentoring to store staff.
• Responsible for employee management and performance feedback.
• Creating bi-weekly employee schedules that meets production needs.
• Review and respond to customer complaints in a professional manner.
• Responsible for cash handling issues.
• Follow weekly rotation policies on all goods and inventory, as scheduled.
• Meet operation needs including closing at least 2 nights per week and responding to after hour emergencies.

Additional Duties:

• Establishes and maintains a safe and professional environment for all employees, participants and customers.
• Must maintain a valid Michigan driver’s license and driving record acceptable under Goodwill’s policy, with insurance coverage in your name.
• Perform other non-managerial functions, as needed.
• Other duties as assigned by District Manager, Retail Director, or Sr. Vice President of Retail Sales/Donated Goods.

Requirements

Physical Requirements:

• Ability to reach, bend, twist, push, and lift up-to 50 pounds on a regular basis.
• Ability to stand for up to 4 hours at a time.
• Must be comfortable handling new and used items.

Skills Required:

• Excellent verbal and written communication skills

Work Experience Requirements:

• At least 2 years of retail related sales experience
• Minimum of 2 years management/supervision experience
• Knowledge of Microsoft Office Suite
• Marketing and/or merchandising training preferred.

Education Requirements:

• High school diploma or equivalent, preferred

Summary

We are searching for someone dependable to join our team. As a store manager, you will supervise the process from collection to sales of donations to help people in that community and others in Central Michigan get work experience, job training, and other services.

You will be working with the public so a positive attitude and friendliness are a must. We collect everything from furniture to clothing so you will be handling a wide variety of items every day, big and small, and need to be able to help move the donations and sort them throughout the work day. You will oversee the process of reviewing these donations, getting them ready to sell, and then selling all our merchandise. Helping the community to get good finds for a great cost and funding our programming to put people to work in at the same time.