Retail Store Manager

Ollie's Bargain Outlet, Inc.; West Bend (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

20% associate discount on all Ollie’s 

Bonus program (bi-annual & annual)

401(k) with company match

Job summary

Ollie’s Bargain Outlet, Inc. in West Bend, WI is seeking a Store Manager to lead a high-performing associate team and deliver exceptional customer experiences.

You will oversee store operations, merchandising, schedules, and budgets while driving sales and profitability, coaching staff, and ensuring safety and compliance across the store. The role requires 3+ years of retail management, a high school diploma or equivalent, and the ability to work evenings and weekends.

Qualifications

• High School diploma or equivalent required.
• Minimum of 3 years’ retail management experience with a mid to large size retailer.
• Schedule flexibility to work evenings, weekends, and holidays.
• Must have a valid driver’s license.

Responsibilities

• Provides financial oversight of all sales and profit goals, including payroll budgets, expenses, store banking, shrink reduction, and other initiatives.
• Demonstrates Ollie’s customer-first behaviors in service experiences; ensures company standards are met in every interaction.
• Executes merchandising, store standards, seasonal transitions, and inventory processes to meet goals.
• Coaches, trains, evaluates, supervises, and schedules store associates to meet business needs and staffing budgets.
• Maintains security of the store location and company assets.

Skills

Leadership

Staff coaching

Budgeting

Customer service

Education

High School diploma or equivalent

Job description

Join our team and live the Ollie-tude! : (Ollie’s Core Values)

Ollie’s Core Values

• BE A TEAM PLAYER- Associates are expected to be supportive and work together.
• BE CARING- How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
• BE COMMITTED- Operate with grit, passion, tenacity, and action.
• BE GROWING- How do we get better every day?
• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits

• Medical, Dental, Vision, and RX coverage begins after 30 days of employment.
• 401K, generous company match with immediate vesting.
• Strong career growth & talent development culture.
• 20% Associate discount on all Ollie’s purchases and bi-annual & annual bonus program.
• Vast array of voluntary benefits.

An Ollie’s Retail Store Manager provides the leadership for the successful operation of the entire store. Our Retail Store Managers build and lead Associate teams who are passionate about merchandising and creating exceptional customer experiences. Take the next step in your retail management career at Ollie’s Bargain Outlet, one of the Top 10 fastest growing US retailers!

Primary Responsibilities

• Provides the financial oversight of all sales and profit goals to include management of payroll budgets, expenses, store banking, shrink reduction and other key company initiatives as determined by Ollie’s Operations leadership.
• Demonstrates Ollie’s “Yes I Care, Yes I Can” behaviors in providing exceptional Associate and Customer service experiences; makes sure all company standards are consistently demonstrated in every Associate and Customer interaction.
• Executes on company strategies for merchandising, store standards, seasonal transition planning, and inventory processes to meet operational goals and expectations.
• Is a “talent grower” who provides coaching, training, development, evaluation, supervision, and scheduling of store associates to meet the needs of the business and staffing budgets.
• Maintains proper security of the store location and all company assets.

Qualifications

• High School diploma or equivalent required
• Minimum of 3 years’ retail management experience with a mid to large size retailer
• Schedule flexibility to work evenings, weekends, holiday seasonal on a regular basis
• Must have a valid Driver’s license

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner.

Management experience with these companies translates well to this opportunity: Walmart, Roses, Bed Bath and Beyond, Big Lots, Tractor Supply and Rural King just to name a few.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.