Retail Store Manager

Circle K Stores Inc.; Tennessee; On-site; USD 45,000 - 60,000; Full time

Job summary

Circle K Stores Inc. in Ooltewah, TN is seeking a Store Manager to lead daily operations, ensure excellent customer service, and maintain a clean, well-stocked store in line with company standards.

Responsibilities include recruiting and training staff, scheduling to optimize coverage, analyzing daily sales and inventory, and ensuring cash control and safety procedures. A high school diploma or GED and retail experience are preferred.

Qualifications

• High School diploma or GED preferred.
• Retail experience preferred.
• Ability to supervise and train staff and use store equipment.
• Ability to manage reports and inventory, cash control, and notices.

Responsibilities

• Recruit, hire and train employees to ensure excellent customer service.
• Schedule employees to maximize coverage and maintain store image.
• Develop professional relationships with suppliers and community.
• Train staff on safety procedures and company standards.
• Analyze daily sales, expenses and inventory to maximize profits.

Skills

Leadership & supervision

Training & development

Customer service

Inventory control

Financial analysis

English communication

Tools

MS Excel

POS systems

Job description

## Retail Store ManagerApplylocations: Store 4703601 Ooltewah TNposted on: Posted Yesterdayjob requisition id: R611129Frontier BU - Region 04 - Market 01: 8229 Mahan Gap Rd, Ooltewah, Tennessee 37363# **Shift Availability**Flexible Availability**Job Type**# **Minimum Qualifications**The minimum qualifications for a Store Manager are:* High School diploma or GED preferred.* Experience in retail sales preferred.* Experience to perform the essential duties, responsibilities and working in the conditions described below.* Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.* Ability to supervise and manage the functions listed in the CSR and ASM job description.* Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.* A valid driver’s license and adequate transportation to/from bank and corporate management meetings.* Ability to communicate (orally and in writing) in English.* Perform other duties as assigned or delegated by his/her supervisor.# **ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS**# **Leadership and Management*** Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.* Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.* Maintain a professional and supportive image among subordinates and supervisor.* Schedule employees within Company guidelines to maximize customer service and maintain site image.* Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.# **Site Relationships*** Develop positive and professional relationships with all suppliers.* Promote excellent service and resolve customer complaints in a timely, professional manner.* Promote and ensure a safe, positive public image within the neighboring community.# **Training and Development*** Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.* Train all employees ensuring that customer service, site image and marketing execution meet Company standards.* Train all employees on safety procedures and promote safety awareness.# **Communication*** Develop ways and means to ensure that all employees receive proper communication in a timely manner.* Establish periodic on-going communication meetings with all site employees and the Market Manager.# **Organizing and Planning*** Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.* Organize and maintain all site files and manuals.* Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.* Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.* Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.# **Financial*** Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.* Budget and forecast P&L lines, as well as understand and manage merchandise margins.* Safeguard and account for all money received and disbursed.* Perform all other financial analysis necessary to maximize sales and net profits.# **Working Conditions*** Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.* Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.* Be exposed to occasional noise.* Work with a minimum of direction and supervision.* At all times work as an effective manager, supervisor and leader.**THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.******NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.****