Retail Store Manager

GALLS; Phoenix (AZ); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Excellent medical/dental and vision

401(k) retirement plan

Flexible benefits

Job summary

GALLS, LLC is seeking a Store Manager to lead one of our stores in Phoenix. You will oversee daily operations, drive sales, and manage a team responsible for delivering excellent customer service and high-quality uniforms and equipment.

The role requires proven retail leadership, P&L accountability, and a proactive approach to cross-functional collaboration with Sales, Operations, and Production.

Qualifications

• Proven ability to manage all aspects of a retail operation.
• General Manager or Store Manager experience required.
• Business and financial acumen, with a proven track record of managing store profitability.
• Technically savvy, with the ability to learn new systems, including proprietary systems.
• Customer-focused, with unwavering dedication to clients.
• Market and/or industry knowledge preferred (previous Public Safety experience).

Responsibilities

• Lead and develop the store’s staff, typically 6–12 employees, with annual revenue between $1- $3 million.
• Effectively manage both Front of House (Sales) and Back of House (Tailoring/Warehouse) operations.
• Work cross-functionally with other departments at GALLS to develop and implement effective operational strategies.
• Collaborate regularly with Sales to ensure the store exceeds customers' expectations.
• Responsible for exceeding sales, margin, profitability, and operational goals.
• Provide an annual sales and operations plan while also providing quarterly updates, revisions, and modifications to the plan.
• Assist in the selection, evaluation, and development of team members.
• Other duties assigned as business dictates.

Skills

Retail management

P&L management

Leadership

Customer focus

Tools

POS system

Proprietary systems

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

GALLS, LLC is the largest and fastest growing supplier of uniforms and equipment to public safety professionals , with a national presence in more than 80 locations. With over 50 years in the industry, it is easy to see why. We are PROUD to s erve America’s public safety professionals by providing the broadest selection of uniforms, equipment , and solutions combined with great customer service.

As a GALLS Store Manager, you will embark on a fulfilling and rewarding career journey. Through effective leadership at one of our 60+ stores, you will lead the team and make an impact. In addition to leading the store team, the Store Manager is responsible for the store’s P&L and for driving revenue growth, market growth, and market share through partnerships with Sales, Operations, and Production.

WHAT YOU'LL DO

• Lead and develop the store’s staff, typically 6–12 employees, with annual revenue between $1- $3 million
• Effectively manage both Front of House (Sales) and Back of House (Tailoring/Warehouse) operations
• Work cross-functionally with other departments at GALLS to develop and implement effective operational strategies
• Collaborate regularly with Sales to ensure the store exceeds customers' expectations
• Responsible for exceeding sales, margin, profitability, and operational goals
• Provide an annual sales and operations plan while also providing quarterly updates, revisions, and modifications to the plan
• Assist in the selection, evaluation, and development of team members
• Other duties assigned as business dictates

WHAT YOU BRING

• Proven ability to manage all aspects of a retail operation
• General Manager or Store Manager experience required
• Business and financial acumen, with a proven track record of managing store profitability
• Technically savvy, with the ability to learn new systems, including proprietary systems
• Customer-focused, with unwavering dedication to clients
• Market and/or industry knowledge preferred (previous Public Safety experience)

WHAT YOU SEND OUR WAY

• Your resume, highlighting your education, experience, and skills

WHAT WE OFFER

• Excellent medical/dental and vision coverage—Eligible 1st day of the month after start date
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest