Retail Store Manager

Johnnie-O, Inc.; Naples (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health/Dental/Vision

Employee discounts

Bonus opportunities

Job summary

Johnnie-O is seeking a Store Manager for our Naples, FL retail location to deliver exceptional customer experiences, drive sales, and lead day-to-day operations.

You will recruit and coach a strong team, manage scheduling, inventory, and events, and ensure visual standards align with HQ directives.

Qualifications

• 3–5 years of retail management experience in premium or lifestyle brand.
• Proven track record of achieving sales targets while leading teams.
• Strong leadership, communication, and interpersonal skills.
• Ability to analyze performance and act on opportunities.

Responsibilities

• Build a performance-driven, customer-first culture rooted in brand values.
• Recruit, hire, and develop top talent with ongoing coaching.
• Set clear expectations, track progress, and celebrate achievements.
• Achieve and exceed sales goals through strategic planning and execution.
• Use clienteling tools to build long-term customer relationships.
• Partner with marketing/community teams for local events.
• Lead by example on the sales floor with authentic service.
• Ensure product knowledge, fit, and styling guidance for customers.
• Maintain a clean, organized, inviting store environment.
• Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention.
• Execute seasonal floor sets and merchandising updates per HQ directives.

Skills

Leadership

Team development

Customer service

Data-driven decisions

POS systems

Education

High school diploma or equivalent

Tools

POS systems

Reporting tools

MS Office

Job description

Johnnie-O was founded in 2005 with a unique proposition—pairing traditional East Coast polish with a laid-back West Coast attitude (and some Midwestern grit mixed in). Our design philosophy is simple: respect the classics, use premium construction and never take ourselves too seriously.

Beginning with the Original 4-Button Polo sold out of the back of our founder's car, we've grown into a full offering of men's, women's, boys', golf, lifestyle, and licensed apparel—including NFL, NHL, MLB and NCAA collections. Always with an eye toward improving, we've developed an array of thoughtful details called "Topspin" that make our clothing unique and a little more special.

At our core, we value authenticity, community and integrity, and there's no better representation of those ideals than the team we've put together to help make Johnnie-O the next iconic American brand.

THE ROLE

Johnnie-O is looking for a Store Manager to lead the Naples, FL retail location, delivering an exceptional customer experience while driving sales, building a strong team, and ensuring smooth day-to-day operations. This role is responsible for achieving results in key focus areas such as team leadership, sales/community growth, customer experience, and store operations.

RESPONSIBILITIES

• Build a performance-driven, customer-first culture rooted in johnnie-O values.
• Recruit, hire, and develop top talent, providing ongoing coaching and recognition.
• Set clear expectations, track progress, and celebrate team achievements.
• Achieve and exceed sales goals through strategic planning and execution.
• Use clienteling tools to build long-term customer relationships and drive repeat business.
• Partner with marketing and community teams to plan events that engage the local market.
• Lead by example on the sales floor, modeling personalized, authentic service.
• Ensure the team is confident in product knowledge, fit, and styling to provide expert recommendations.
• Maintain a clean, organized, and inviting store environment.
• Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention.
• Execute seasonal floor sets and weekly merchandising updates that reflect brand standards and directives from HQ.

QUALIFICATIONS

• 3–5 years of retail management experience, ideally in a premium or lifestyle brand.
• Proven track record of achieving sales targets while developing strong teams.
• Strong leadership, communication, and interpersonal skills.
• Ability to analyze performance, make data-driven decisions, and act quickly on opportunities.
• Comfort with POS systems, reporting tools, and MS Office applications.
• Flexibility to work evenings, weekends, and holidays.
• Ability to lift up to 40 lbs., climb ladders, and be on your feet for extended periods.

BENEFITS & COMPENSATION

• Full-Time/Salaried position plus bonus opportunities, paid time off, and paid holidays
• Health/Dental/Vision/FSA/Life /Short-Term Disability Insurance benefits
• Employee discounts

Aside from a fun and unique working environment, johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee’s time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance, life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount. Casual dress policy, potential career growth and a family-oriented working environment.

We appreciate your interest in our company and look forward to hearing from you!