Retail Store Manager

Circle K Stores Inc.; Fort Smith (AR); Hybrid; USD 48,000 - 62,000; Full time

Job summary

Circle K Stores Inc. in Fort Smith, AR seeks a Store Manager to lead daily operations, supervise staff, and ensure top customer service. You will manage staffing, training, cash controls, and inventory, while upholding company standards.

Ideal candidates have retail leadership experience, strong communication skills, and the ability to analyze sales data to maximize profitability. This full-time role offers growth opportunities and a dynamic team environment.

Qualifications

• High school diploma or GED; background in retail preferred.
• Experience in retail sales and customer service are preferred.
• Ability to supervise and train staff and operate site equipment/tools.
• Strong communication skills, both written and spoken in English.

Responsibilities

• Recruit, hire and train employees to deliver excellent customer service.
• Schedule employees per guidelines to maximize service and maintain store image.
• Develop positive relationships with suppliers and maintain store appearance.
• Analyze daily sales and expenses to maximize profits and control costs.
• Ensure accurate cash handling, inventory control and reporting.

Skills

Customer service

Leadership

Team training

Retail operations

Cash handling

Education

High School diploma or GED

Tools

POS system

Job description

## Retail Store ManagerApply: Fort Smith AR: Posted Today: R623937Frontier BU - Region 02: 9811 Hwy 253, Fort Smith, Arkansas 72916# **Shift Availability**Flexible Availability**Job Type**# **Minimum Qualifications**The minimum qualifications for a Store Manager are:* High School diploma or GED preferred.* Experience in retail sales preferred.* Experience to perform the essential duties, responsibilities and working in the conditions described below.* Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.* Ability to supervise and manage the functions listed in the CSR and ASM job description.* Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.* A valid driver’s license and adequate transportation to/from bank and corporate management meetings.* Ability to communicate (orally and in writing) in English.* Perform other duties as assigned or delegated by his/her supervisor.# **ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS**# **Leadership and Management*** Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.* Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.* Maintain a professional and supportive image among subordinates and supervisor.* Schedule employees within Company guidelines to maximize customer service and maintain site image.* Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.# **Site Relationships*** Develop positive and professional relationships with all suppliers.* Promote excellent service and resolve customer complaints in a timely, professional manner.* Promote and ensure a safe, positive public image within the neighboring community.# **Training and Development*** Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.* Train all employees ensuring that customer service, site image and marketing execution meet Company standards.* Train all employees on safety procedures and promote safety awareness.# **Communication*** Develop ways and means to ensure that all employees receive proper communication in a timely manner.* Establish periodic on-going communication meetings with all site employees and the Market Manager.# **Organizing and Planning*** Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.* Organize and maintain all site files and manuals.* Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.* Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.* Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.# **Financial*** Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.* Budget and forecast P&L lines, as well as understand and manage merchandise margins.* Safeguard and account for all money received and disbursed.* Perform all other financial analysis necessary to maximize sales and net profits.# **Working Conditions*** Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.* Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.* Be exposed to occasional noise.* Work with a minimum of direction and supervision.* At all times work as an effective manager, supervisor and leader.**THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.******NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.****