Retail Store Manager

Bachman's Inc.; Eden Prairie (MN); On-site; USD 74,000 - 84,000; Full time

Benefits offered by this job

Employee Discount

Medical Insurance

Health Savings Account/PPO

Dental Insurance

Vision

Life and AD&D

Disability, Accident, Critical Illness

401(K)

ID Watchdog

Pet Insurance

Wellness

Employee Assistance Program (EAP)

PTO

Paid Holidays (6/year)

Job summary

Bachman’s Eden Prairie is hiring a Store Manager to plan and execute all store activities, lead exempt and non-exempt teams, and drive results to achieve sales and profit goals at our Eden Prairie location.

The role emphasizes creating a service and team culture aligned with Bachman’s Core Values, with a focus on communication, problem-solving, and responsibility, and includes responsibilities in revenue generation, operations, customer service, and people management.

Qualifications

• Minimum 4 years’ experience in retail management capacity or equivalent.
• Associates degree in Horticulture, or related post-secondary education.
• MNLA certification preferred or become certified within 3 years is required.
• Demonstrated ability to interact with and build relationships with customers and staff.
• Good writing and verbal communication skills.
• Technical knowledge including POS systems, Windows, and Excel.
• Knowledge of merchandise and display.
• High energy level, with the ability to provide strong leadership, train, delegate, and motivate staff.
• Preferred: Bachman’s retail supervisory or management experience; related degrees appreciated.

Responsibilities

• Develop a high-performance culture, motivating team to meet assigned sales and productivity goals.
• Analyze sales reports to determine the needs of the business; in partnership with Assistant Store Managers, executes in store business and sales strategies.
• Train and coach to ensure selling team is fluent in all aspects of product knowledge.
• Drive the financial performance of the store by ensuring that sales and profit goals are achieved, including leading the leadership team in controlling expenses.
• Plan strategically and demonstrate the ability to determine goals, direction and actions.
• Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges.
• Foster a customer experience that goes beyond the ordinary and inspires customer loyalty.
• Establish and communicate clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

Skills

Leadership

Communication

Problem-solving

Retail management

Education

Associates degree in Horticulture or related education

MNLA certification (preferred)

Four-year college degree in business/marketing/horticulture (preferred)

Tools

POS systems

Windows

Excel

Job description

Store Manager- Mid-Size Volume
Bachman's Eden Prairie
Bachman’s is hiring a mid-volume Store Manager for our Bachman’s Eden Prairie location. This individual will plan and execute all store activities, lead exempt and non-exempt teams, and drive results to achieve sales and profit goals. They will create a service and team culture driven by our Core Values and showcase leadership in communication, problem-solving, and responsibility.

Position Duties:

Revenue Generation

• Develop a high-performance culture, motivating team to meet assigned sales and productivity goals.
• Analyze sales reports to determine the needs of the business; in partnership with Assistant Store Managers, executes in store business and sales strategies.
• Train and coach to ensure selling team is fluent in all aspects of product knowledge.
• Drive the financial performance of the store by ensuring that sales and profit goals are achieved, including leading the leadership team in controlling expenses.
  

Store Manager- Mid-Size Volume
Bachman's Eden Prairie
Bachman’s is hiring a mid-volume Store Manager for our Bachman’s Eden Prairie location. This individual will plan and execute all store activities, lead exempt and non-exempt teams, and drive results to achieve sales and profit goals. They will create a service and team culture driven by our Core Values and showcase leadership in communication, problem-solving, and responsibility.

Position Duties:

Revenue Generation

• Develop a high-performance culture, motivating team to meet assigned sales and productivity goals.
• Analyze sales reports to determine the needs of the business; in partnership with Assistant Store Managers, executes in store business and sales strategies.
• Train and coach to ensure selling team is fluent in all aspects of product knowledge.
• Drive the financial performance of the store by ensuring that sales and profit goals are achieved, including leading the leadership team in controlling expenses.
  

Store Operations

• Successfully demonstrate the company Core Values of: Passion, Caring, Inspiring, Committed and Never Settle.
• Plan strategically and demonstrate the ability to determine goals, direction and actions.

Customer Service

• Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges.
• Foster a customer experience that goes beyond the ordinary and inspires customer loyalty.
• Ensure team maintains consistent rewards program participation.
• Ensure prompt resolution of customer concerns.

People Management

• Build relationships. Establish trust and credibility with people over time; establish rapport with people; have smooth working relationships with people inside and outside of the organization.
• Establish and communicate clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
• Accountable for personnel issues including selection, termination, performance appraisal and professional development of subordinates.
• Communicate with store teams to effectively lead positive change.
• Assess and coaches store team on performance.
• Ensure that store team adheres to all employment practices and policies.
• Assist in recruiting, hiring and developing a high performing team.

Product Management

• Ensure visual presentation, organization, and facility maintenance are representative of Bachman’s.
• Lead and/or assign daily tasks including merchandising, stocking and inventory disposition of product.
• Other duties as assigned

Qualifications:

Required:

• Minimum 4 years’ experience in retail management capacity or equivalent.
• Associates degree in Horticulture, or related post-secondary education.
• MNLA certification preferred or become certified within 3 years is required.
• Demonstrated ability to interact with and build relationships with customers and staff.
• Good writing and verbal communication skills.
• Technical knowledge including POS systems, Window’s, and Excel.
• Knowledge of merchandise and display.
• High energy level, with the ability to provide strong leadership, train, delegate, and motivate staff.

Preferred:

• Minimum 2 years’ experience in Bachman’s retail supervisory or management capacity.
• Four-year college degree; business, marketing, and horticulture experienced.
• Good knowledge of Bachman’s policies and procedures.
• Knowledge of garden and floral products.
• Demonstrated excellent performance at Bachman’s.

Schedule:

• Normal work schedule is 45 – 50 hours /week including 2 close shifts and 4 weekend days per month during non-peak months.
• Seasonal demands of long hours during peak season (spring and holiday) up to 60 hours / week.

Benefits:

• Employee Discount
• Medical Insurance
• Health Savings Account/PPO
• Dental Insurance
• Vision
• Life and AD&D
• Disability, Accident, Critical Illness Insurance
• 401(K)
• ID Watchdog
• Pet Insurance
• Wellness
• Employee Assistance Program (EAP)
• PTO
• Paid Holidays (6/year)

Compensation:

$74,000-$84,000 salary

Don’t settle, come grow with us! Bachman’s is an Equal Opportunity Employer