Retail Store Manager

Skechers USA Retail, LLC; Durham (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Discounts on Skechers products

Bonuses based on performance

Competitive pay & benefits

Career growth within Skechers

Job summary

Skechers USA Retail, LLC is seeking a Store Manager in Durham, NC to lead a team in delivering exceptional customer service and achieving sales goals. You will maintain top-tier visual merchandising standards and manage inventory, staffing, and store operations to ensure profitability.

The role emphasizes leadership, staff development, and a strong focus on brand standards. A competitive pay and benefits package, plus growth opportunities within Skechers, awaits the successful candidate.

Qualifications

• High school diploma or equivalent is preferred but not required.
• Retail manager or leadership experience is a plus.
• Strong communication skills in written and verbal forms.
• Sales skills with a track record of meeting retail targets.

Responsibilities

• Lead, coach, mentor, and develop your team to drive sales and customer service.
• Ensure high-quality product presentation and store layout through visual merchandising.
• Recruit, hire, train, and retain store staff to meet company goals.
• Oversee inventory, scheduling, opening/closing procedures, and day-to-day operations.
• Drive revenue growth through sales management strategies and set performance expectations.
• Resolve in-store issues with proactive problem-solving to ensure a smooth customer experience.

Skills

Team leadership

Sales management

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

WHY SKECHERS?

We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family- celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed.

ABOUT THE ROLE

As a Store Manager at Skechers, you’ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You’ll play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values.

BENEFIT HIGHLIGHTS AS A STORE MANAGER

• Generous discounts on Skechers footwear, apparel, and accessories (including exclusive days for Friends and Family!)
• Potential for performance-based bonuses
• Competitive pay and benefits package (learn more about our perks after applying!)
• Opportunities for career growth within the Skechers global brand.

WHAT YOU WILL DO

• People Leadership: Lead, coach, mentor, and develop your team to drive sales, enhance customer service, and foster growth.
• Visual Merchandising: Act as a product expert and ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout.
• Staffing and Training: Manage the recruitment, hiring, training, and retention of Skechers store employees to ensure the team is prepared to meet company goals.
• Retail Operations: Oversee store systems, including inventory management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability. You will also maintain store organization, manage product displays, restock shelves, and occasionally lift up to 50 pounds.
• Sales Management: Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals.
• Problem Solving: Utilize strong problem-solving skills to resolve any issues that may arise in-store, ensuring a smooth customer experience.

WHAT WE NEED FROM YOU

• Flexibility in scheduling to accommodate weekends, nights, and holidays.
• Strong team leadership skills to guide your staff and create a positive, safe, and respectful work environment.
• Excellent organizational skills to manage inventory, staffing, and store operations.
• Sales management experience to help meet and exceed store targets.
• Ability to communicate effectively, set clear expectations, and maintain confidentiality in all store matters.
• Proactive, with a sense of urgency in addressing store operations and loss prevention issues.

REQUIREMENTS

• High school diploma or equivalent preferred but not required.
• Prior retail manager, restaurant manager, or hospitality leadership experience is a plus.
• Strong communication skills in written, verbal, and interpersonal forms.
• Sales skills and a proven ability to meet retail targets.
• Visual merchandising experience is a plus.

STEP INTO YOUR NEXT RETAIL CAREER WITH SKETCHERS!

About Skechers Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.

EQUAL EMPLOYMENT OPPORTUNITY

Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.

Reasonable Accommodation Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing [e-mail]. To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

JOIN OUR TEAM OF INNOVATORS, CREATORS, AND DESIGNERS

Skechers, the global leader in comfort technologies, brings together employees from around the globe to deliver stylish products for people of all ages. Our employees are passionate about more than just the products we design, employees - we value community involvement and give back to local communities through a variety of initiatives including Skechers Foundation and Bobs for Dogs. Learn more about who Skechers supports local communities around the world. Stay up to date on our brand, job openings, community involvement, and more via LinkedIn. Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. From footwear to apparel and accessories, Skechers has a product for you and your family. Learn more about our many product offerings here.