Retail Store Manager

Outer Banks Chamber of Commerce; Duck (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading adventure retail company in Duck, NC, is seeking a Retail Store Manager to oversee operations at Kitty Hawk Kites. You will be responsible for maximizing customer and staff satisfaction while maintaining company policies. The ideal candidate has a Bachelor's degree and relevant experience in retail management, along with strong leadership and analytical skills. Join us in providing exceptional outdoor adventure products and services.

Qualifications

• 1-2 years of related experience or training.
• Ability to read and interpret business documents.
• Effective communication and presentation skills.

Responsibilities

• Operate within company core values and policies.
• Supervise and schedule staff effectively.
• Maintain a clean and attractive store environment.

Skills

Customer service

Staff supervision

Training ability

Analytical skills

Problem-solving

Education

Bachelor's degree in relevant field

Job description

The Retail Store Manager understands and brings to life the company vision, mission, and values, very important to the overall operation of Kitty Hawk Kites. Thisjob maximizes customer and staff satisfaction, and is responsible for helping maintain company policies and procedures.

RESPONSIBILITIES

• Operate within KHK Inc. core values, mission, and purpose
• Carefully select and train staff
• Maintain correct amount of staff during various seasons and holidays
• Attend appropriate company functions and/or meetings
• Supervise staff and prepare staffing schedules
• Maintain the store as a clean, safe, and attractive environment
• Maintain stock levels
• Assure deposits are made daily
• Monitor maintenance needs
• Assist buyers with feedback and current trends

SKILLS & QUALIFICATIONS

• Bachelor's degree (B.A.) from four-year college or university; one to two years related experience and/or training; or equivalent combination of education and experience
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to apply concepts of basic algebra and geometry
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In most cases this position will be indoors in a climate controlled environment. There are occasions when work outdoors will be necessary, when this happens one can expect to deal with the natural elements. The noise level in this position is moderate.

PHYSICAL REQUIREMENTS

About 1/3 of one's time will be spent climbing, balancing, stooping, kneeling, crouching or crawling. One-third to two-thirds of one's time will be spent standing, walking, sitting, and reaching. About 2/3 of one's time will be spent using one's hands to finger, handle or feel, as well as talking or hearing. Expect to lift up to 25 lbs on a regular basis. Vision required: close, color, peripheral, depth perception and ability to adjust focus. Some other physical demands come from continuous computer work, cash register work, sales floor work, events work, and mail order work.

COMPANY INFORMATION

Kitty Hawk Kites has been teaching the world to fly since 1974. We sell clothing, kites, watersports equipment, toys - anything you need for your next adventure! KHK operates in 7 states, with over 25 locations along the east coast! We strive to be the leading company in adventure recreation and retailing, by building a reputation for fun, and excellence through dedication to customer service, quality, safety, and value.

The Outer Banks Chamber of Commerce is the areas largest business membership organization and serves Currituck County, Dare County and Ocracoke Island. Current membership is 1,100.