Retail Store Manager

Skechers U.S.A., Inc.; Chelmsford (MA); Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Discounts on Skechers products

Performance-based bonuses

Competitive pay and benefits package

Career growth within Skechers

Job summary

Skechers U.S.A., Inc. in Chelmsford, MA is seeking an experienced Store Manager to lead a team, deliver excellent customer service, and uphold our brand standards. You will guide operations, merchandising, and inventory to achieve store goals and drive profit.

You will recruit, train, and empower staff, manage scheduling and store logistics, and implement sales strategies to meet targets while protecting the Skechers brand values.

Qualifications

• High school diploma or equivalent preferred but not required.
• Prior retail manager, restaurant manager, or hospitality leadership experience is a plus.
• Strong communication skills in written, verbal, and interpersonal forms.
• Sales skills and a proven ability to meet retail targets.
• Visual merchandising experience is a plus.

Responsibilities

• Lead, coach, mentor, and develop your team to drive sales, customer service, and growth.
• Act as a product expert and ensure high-quality store presentation and layout.
• Recruit, hire, train, and retain Skechers store employees for goal readiness.
• Oversee store systems, including inventory, scheduling, opening/closing, and day-to-day operations.
• Drive revenue growth through sales management strategies and performance targets.
• Use strong problem-solving skills to resolve in-store issues for a smooth customer experience.

Skills

People leadership

Visual merchandising

Staffing and training

Retail operations

Sales management

Problem solving

Job description

WHO WE ARE

Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.

ABOUT THE ROLE

As a Store Manager at Skechers, you’ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You’ll play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values.

COMPENSATION RATE

HOURLY RANGE: $33.00-$36.00

BENEFIT HIGHLIGHTS AS A STORE MANAGER

• Generous discounts on Skechers footwear, apparel, and accessories (including exclusive days for Friends and Family!)
• Potential for performance-based bonuses
• Competitive pay and benefits package (learn more about our perks after applying!)
• Opportunities for career growth within the Skechers global brand.

WHAT YOU WILL DO

• People Leadership: Lead, coach, mentor, and develop your team to drive sales, enhance customer service, and foster growth.
• Visual Merchandising: Act as a product expert and ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout.
• Staffing and Training: Manage the recruitment, hiring, training, and retention of Skechers store employees to ensure the team is prepared to meet company goals.
• Retail Operations: Oversee store systems, including inventory management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability. You will also maintain store organization, manage product displays, restock shelves, and occasionally lift up to 50 pounds.
• Sales Management: Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals.
• Problem Solving: Utilize strong problem-solving skills to resolve any issues that may arise in-store, ensuring a smooth customer experience.

WHAT WE NEED FROM YOU

• Flexibility in scheduling to accommodate weekends, nights, and holidays.
• Strong team leadership skills to guide your staff and create a positive, safe, and respectful work environment.
• Excellent organizational skills to manage inventory, staffing, and store operations.
• Sales management experience to help meet and exceed store targets.
• Ability to communicate effectively, set clear expectations, and maintain confidentiality in all store matters.
• Proactive, with a sense of urgency in addressing store operations and loss prevention issues.

REQUIREMENTS

• High school diploma or equivalent preferred but not required.
• Prior retail manager, restaurant manager, or hospitality leadership experience is a plus.
• Strong communication skills in written, verbal, and interpersonal forms.
• Sales skills and a proven ability to meet retail targets.
• Visual merchandising experience is a plus.

Step into your next retail career with Skechers!

About Skechers

Skechers, a global Fortune 500® company, developsand markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.

Equal Employment Opportunity

Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.

Reasonable Accommodation

Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing [e-mail]. To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.