Retail Store Manager

Country Store; Burlington, Northern (WA, KY); On-site; USD 74,000 - 91,000; Full time

Benefits offered by this job

Medical Insurance (employer-paid)

Group Life Insurance + AD&D

Long-Term Disability Insurance

Paid Vacation

Job summary

Country Store in Burlington, WA is seeking a full-time Store Manager to oversee daily operations, staff supervision, and profitability. You will hire, train, and lead a team, maintain product knowledge, manage inventory, and ensure exceptional customer service. Proficiency with Epicor POS and MS Office is preferred.

Requires a high school diploma and 3+ years in retail management. Base pay ranges from $30.00–$37.00/hour with overtime potential and quarterly bonus opportunities.

Qualifications

• High school diploma or equivalent.
• 3+ years’ experience in retail store management.
• Valid driver’s license with a safe driving record.
• Proficiency with Windows and Office.
• Demonstrated ability to supervise and motivate staff.
• Must pass pre-employment drug screen.

Responsibilities

• Oversee daily store operations to ensure efficiency, profitability, and customer satisfaction.
• Hire, train, develop, evaluate, and retain staff, fostering a positive work environment.
• Lead and support employees to deliver customer service and maintain product knowledge.
• Communicate company policies and expectations clearly to staff.
• Manage merchandising flow, inventory, and stock levels; coordinate shipping/receiving.
• Build and maintain vendor relationships.
• Conduct safe deliveries and visits to worksites and customer locations.
• Engage with the local community through events and partnerships.
• Analyze financial and inventory reports; manage controllable costs.
• Process sales transactions accurately on the POS system.

Skills

Staff supervision

Customer service leadership

Schedule management

Reliability

Education

College degree in business or equivalent experience

High school diploma or equivalent

Tools

Microsoft Windows

Microsoft Office

Epicor POS

Job description

• Oversee all aspects of daily store operations to ensure efficiency, profitability, and customer satisfaction
• Hire, train, develop, evaluate, and retain staff, fostering a positive work environment through coaching, recognition, and empowerment
• Lead and support employees to deliver exceptional customer service and maintain strong product knowledge
• Communicate company processes, policies, and expectations clearly to staff
• Manage merchandising flow, inventory control, and stock levels, including coordinating shipping/receiving and organizing merchandise resets
• Build and maintain positive vendor relationships
• Safely and regularly make deliveries and visit worksites, other businesses, and customer locations
• Engage with the local community through events, fairs, and partnerships to promote the store’s mission and values
• Analyze financial and inventory reports; manage controllable costs to maintain profitability
• Accurately process sales transactions using the POS system
• Dispense propane and kerosene (complete training in first 30 days of employment)
• Possess a Dealer Manager pesticide certification through the WSDA (obtain within the first 90 days of employment)
• Maintain a clean, safe, and productive environment for employees and customers
• Exhibit an ability to receive feedback, adapt to new processes, and continuously develop skills
• Collaborate, communicate well, and effectively relay information with an emphasis on positive professional relationships
• Practice punctual and reliable attendance

Job Requirements

• High school diploma or equivalent
• 3+ years’ experience in retail store management
• Valid driver’s license and a safe driving record
• Proficiency with Microsoft Windows and Office
• Demonstrated proficiency in supervising and motivating subordinates
• Physical ability to lift, carry, push, and pull up to 50 pounds
• Proven track record of being dependable and reliable
• Must pass pre-employment drug screen as a condition of employment

Preferred Qualifications

• College degree in business or equivalent experience
• High level of product knowledge in one or more of: livestock or equine products, lawn and garden supplies, hardware, fencing, pet feed & supplies, or related areas
• Experience with Epicor or similar retail POS software

Schedule

In-person, full-time, 45+ hours per week (schedule may vary). Must be available to work evenings and/or weekends as needed.

Base pay: $30.00 – $37.00/hour. Typical schedules average five hours per week of overtime (actual OT may vary). Quarterly bonus potential: up to $3,984 per quarter ($15,936/year) based on performance metrics. Estimated annualized base + OT: $74,100 – $91,390, based on the posted hourly range and a typical 45-hour weekly schedule (excludes bonuses). After meeting eligibility requirements, benefits include:

• Medical Insurance (100% employer-paid for employee coverage)
• Group Term Life Insurance + AD&D
• Long-Term Disability Insurance
• Paid Vacation (two to six weeks annually depending on the length of full-time service)