Retail Store Manager

Pho Prime, LLC; Bolingbrook (IL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Competitive paid time-off

Medical, dental and vision benefits

Development and growth opportunities

Equal Employment Opportunity / Drug‑Gf

Job summary

Wireless Vision, a T-Mobile Premium Retailer, seeks a Store Manager in Bolingbrook, IL to lead daily store operations, drive sales, and recruit and develop top talent. You’ll manage service levels, cash/inventory, and staff while ensuring brand standards and a positive customer experience.

You will oversee merchandising, community engagement, and performance goals, with a schedule that may include evenings and weekends. Excellent communication and leadership are essential.

Qualifications

• 2-3 years of management experience in retail or similar customer-focused environment.
• Excellent written and verbal communications skills.
• Strong organizational and problem-solving abilities.
• Willingness to work nights, weekends and holidays as needed.
• Bilingual abilities are a plus in some locations.

Responsibilities

• Oversee full operation of the retail store including opening/closing, staffing, service levels and cash/inventory.
• Adjust staffing to meet business needs and manage recruitment of sales staff.
• Lead on-floor coaching, daily sales, and driving revenue while upholding standards.
• Meet and exceed organizational and individual performance goals.
• Provide leadership to deliver high levels of customer service within company policies.
• Screen and hire top talent for the organization on an ongoing basis.
• Manage all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
• Ensure visual merchandising adheres to brand standards and is appealing to customers.
• Motivate, coach, develop, and train a winning sales team.
• Act as SME to customers for questions and product recommendations.
• Ensure staff trainings for new products and offerings are up to date.
• Represent company in community events and local marketing efforts.

Skills

Staff leadership

Customer focus

Communication skills

Organizational skills

Problem solving

Bilingual (preferred)

Education

High School diploma or GED

College degree preferred

Job description

Address 745 East Boughton Road, Bolingbrook, IL, 60440, US

Compensation $45,000.00 - $50,000.00/hour

Schedule Full time

Job Type Permanent

Description

T-Mobile Premium Retailer – Wireless Vision

Are you passionate about the latest technology trends? Do you excel at driving sales results while leading a team with integrity? Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand while managing daily activities of store operations to increase revenue and drive standards of excellence. You will also manage the recruitment, retention and employee relations aspects of your business to bring in and develop top talent.

Your Talents:

• Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
• Make staffing adjustments as needed to meet the needs of the business.
• Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.
• Meet and exceed organizational and individual performance goals.
• Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.
• Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
• Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
• Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.
• Ability to motivate, coach, develop, lead and train a winning sales team.
• Act as subject matter expert to customers to answer questions and provide recommendations.
• Ensure that sales associates are up to speed on training for new products and offerings.
• Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.
• May require additional tasks, duties or projects as assigned.

Your Experience:

• 2-3 years of management experience in retail or another environment with a strong customer focus.
• Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
• High School diploma or GED required, college degree preferred.
• Excellent written and verbal communications skills required.
• Strong organizational and problem-solving skills required.
• Competent in customer focus, change management, strategic thinking, and talent management.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

What We’ll Offer:

• Competitive paid time-off program
• Medical, dental and vision benefits
• Development and growth opportunities
• Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace