Retail Store Management Trainee - 2321

FirstCash, Inc.; San Antonio (TX); On-site; USD 47,279,000 - 65,360,000; Full time

Benefits offered by this job

Unlimited Commission

Store Performance Bonus

Earned Wage Access

Employee discounts

Medical, Dental, Vision, Life & 1+

401(k) auto‑enrollment

Tuition reimbursement

Job summary

FirstCash, Inc. is seeking a Store Management Trainee in Texas to learn day-to-day store operations and leadership skills. You will work with store leadership to develop a capable team while delivering excellent customer service across a variety of merchandise.

Responsibilities include coaching, training, inventory management, and supporting sales and profitability goals, with opportunities for bonuses and commissions based on performance. Training paths support career growth.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, key-holder, supervisory, or management experience preferred.

Responsibilities

• Deliver exceptional customer service and help create a customer-focused environment.
• Learn and support all aspects of daily store operations.
• Assist with coaching, training, and developing team members.
• Support recruiting and talent development efforts.
• Open and close the store while following asset protection and cash handling procedures.
• Assist with inventory management, merchandising, and store presentation.
• Help drive store performance by supporting sales, loan, and profitability goals.
• Learn how to analyze business results and support operational decision-making.

Skills

Leadership

Customer service

Team development

Coaching

Inventory management

Communication

Problem-solving

Education

High school diploma or GED

Tools

Retail POS systems

Job description

Description

Store Management Trainee

$16.50 - $22.81 per hour

• Unlimited Commission
• Store Performance Bonus

We're looking for an ambitious Store Management Trainee to join our team! If you're ready to develop your leadership skills, gain hands‑on management experience, and build a career in retail operations, this could be the opportunity for you.

As a Store Management Trainee, you'll work alongside store leadership to learn the day‑to‑day operations of the business while developing the skills needed to lead a successful team. You'll gain experience in customer service, employee development, inventory management, store operations, and business performance while working with a wide variety of merchandise, including jewelry, electronics, tools, and more.

Why You’ll Love Working Here

• Competitive hourly pay + commission up to 8%
• Additional bonus opportunities based on store performance
• Great hours — most stores open 9 AM–6 PM; many closed Sundays
• Earned Wage Access available after day 2
• Employee discounts starting day one
• Medical, Dental, Vision, Life & supplemental benefits (eligibility required)
• Vacation & Sick/Personal time based on tenure and applicable state/local requirements
• 401(k) auto‑enrollment after 6 months (age requirements apply)
• Tuition reimbursement opportunities for eligible employees

What You'll Do

• Deliver exceptional customer service and help create a customer‑focused environment
• Learn and support all aspects of daily store operations
• Assist with coaching, training, and developing team members
• Support recruiting and talent development efforts
• Open and close the store while following asset protection and cash handling procedures
• Assist with inventory management, merchandising, and store presentation
• Help drive store performance by supporting sales, loan, and profitability goals
• Learn how to analyze business results and support operational decision‑making

What We're Looking For

• 18+ years old with a high school diploma, GED, or equivalent experience
• Previous leadership, key‑holder, supervisory, or management experience preferred
• Strong leadership, coaching, and team development skills
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks
• Flexible retail schedule, including weekends and holidays
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided)
• Strong customer service skills and a team‑oriented mindset
• Basic math and computer skills; experience with retail point‑of‑sale systems is a plus
• Strong organizational, communication, and problem‑solving skills
• Ability to multi‑task in a fast‑paced environment
• Willingness to assist customers or retrieve merchandise from exterior areas
• Bilingual applicants encouraged to apply

Commission Information

Store Management Trainees can earn 2-8% commission based on individual performance and may be eligible for additional bonus opportunities based on overall store performance. Full details are provided during the interview process.

Additional Information

The above outlines the general nature of the role and may be modified as needed. Employment offers require agreement to a binding arbitration process. Pay rates comply with all applicable minimum wage laws.

FirstCash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.