Retail Store Management

Office Depot; Tucson (AZ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

401(k) plan

Growth opportunities

Competitive salary

Job summary

Office Depot in Tucson, AZ is seeking a store leadership professional to strengthen the customer service and sales culture. You will motivate associates, drive store operations, and ensure execution of company programs to deliver exceptional experiences.

The role emphasizes coaching, talent development, and a proactive, energetic attitude to build loyalty and profitability. A High School Diploma and at least 2 years in leadership or sales leadership are required, with comfort using MS Office.

Qualifications

• High School Diploma or GED.
• 2+ years in leadership or customer-centric sales management.
• Proficient with MS Office; comfortable with technology.
• Customer-centric, sales-focused culture builder.
• Develop talent and enable upward mobility.
• Strong time management and prioritization.

Responsibilities

• Act as brand ambassadors to inform and educate customers about Office Depot/Office Max.
• Drive store customer service, sales culture, and store operations.
• Develop and communicate store-level strategies to achieve sales and service excellence.
• Empower associates to deliver memorable customer experiences and loyalty.

Skills

Leadership experience

Customer focus

MS Office

Training skills

Communication skills

Time management

Team development

Positive attitude

Operations

Education

High School Diploma or GED

Tools

MS Office

Job description

Overview

Responsibilities

• Operating as brand ambassadors with the ability to inform, educate, and communicate Office Depot and Office Max brand attributes better than anyone else.


• Driving the overall customer service and sales culture within the location.; Inspiring and motivating the store associates to exceed customer expectations and responsible for store operations and execution of company programs.


• Developing and clearly communicating store-level strategies and tactics to achieve sales, service and operational excellence.


• Differentiating and instilling that Office Depot and Office Max Store Associates are trusted advisors.; Empowering the team to create memorable customer experiences and customer loyalty that redefine the gold standard in the retail industry.

Qualifications

• High School Diploma or GED.


• Minimum of 2 years of experience in leadership, management, communication and training skills in a customer centric sales environment. (College, Military, Mentorship, Leadership, or Real Work Experience will all be considered).


• Working knowledge of MS Office products, Experienced and excited by technology.


• Highly customer-centric and sales focused, with the ability to create a culture where associates are trained and empowered to provide total customer solutions.


• Developers of talent, and able to recognize that the efforts around individual and team development lead to the overall profitability of the store.


• Positive and energetic and display “can do” attitudes through proactive, continuous learning which creates opportunities for upward mobility.


• Operationally strong and possess good time management and priority setting skills.

Other Information

What it is like to be a Coworker for Office Depot and Office Max? They know how to create an experience for the Customer that compliments what the Store is trying to be: unique, informative, interactive and fun! They create a place where customers can get information, ideas, and solutions that they can't easily get online. They represent \"why retail is still relevant\" and how our Coworkers are trusted advisors for the Customer. They are naturally curious and resourceful and use the new tools available to them such as kiosks, mobile devices, and interactive products to sell what may not physically be in the stores. Coworkers realize they are ambassadors of the brand no matter where the Customer decides to shop, understanding Customers don't visit us as a store but they also look at us online, on the mobile device, etc. as one Office Depot and Office Max and expect a consistent experience. Our Coworkers are relationship builders with Customers and fellow Coworkers, they know them by name, what they need to be successful, and the Customer sees them as the reason or difference as to why they shop at Office Depot and Office Max.

Equal Employment Opportunity

Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identify or expression, sexual orientation or any other characteristic protected by law.

Pay, Benefits & Work Schedule

The salary range for this role is $16.00/hour to $23.00/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed.

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!

Fair Chance Ordinance

We will consider for employment qualified applicants with arrest and conviction records

City & County of San Francisco Fair Chance Ordinance