Retail Store Leader: Grow Teams, Elevate Pet Care

PetSmart; Santa Cruz (CA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health benefits: medical, dental, vision

401k

Tuition assistance

Associate discounts and perks

Paid time off for fulltime associates

Career pathing

Development opportunities

Job summary

Join a forward-thinking company as a Retail Store Manager, where your leadership will shape the pet parent experience and drive operational success. This role is pivotal in fostering a culture of care and excellence, ensuring both associates and pets thrive in a safe and positive environment. You'll be responsible for leading a diverse team, managing business outcomes, and enhancing customer satisfaction. If you're passionate about pets and enjoy leading teams to achieve great results, this is the perfect opportunity for you to make a meaningful impact every day.

Qualifications

• 4-6 years of retail leadership experience in a customer-focused environment.
• Strong organizational skills and ability to react under pressure.

Responsibilities

• Oversee store operations, ensuring safety for associates and pets.
• Lead and develop associates, fostering an open-door culture.
• Manage business metrics, including P&L expectations and payroll.

Skills

Retail Leadership

Customer Service

Communication Skills

Organizational Skills

Problem Solving

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Computer Applications

Job description

Join a forward-thinking company as a Retail Store Manager, where your leadership will shape the pet parent experience and drive operational success. This role is pivotal in fostering a culture of care and excellence, ensuring both associates and pets thrive in a safe and positive environment. You'll be responsible for leading a diverse team, managing business outcomes, and enhancing customer satisfaction. If you're passionate about pets and enjoy leading teams to achieve great results, this is the perfect opportunity for you to make a meaningful impact every day.