Retail Store Leader: Drive Sales, Elevate Customer Experience

MINISO USA; Santa Fe Springs (CA); On-site; USD 24,796 - 34,440; Full time

Job summary

MINISO USA in Santa Fe Springs, CA, is seeking an Assistant Store Manager to support the Store Manager in daily operations, deliver outstanding customer service, and drive store performance. You will coach Shift Leads and Sales Associates, maintain merchandising standards, and execute strategies to meet sales and productivity goals.

This role emphasizes leadership, team development, inventory management, training, and adherence to company policies.

Qualifications

• 1+ years of experience in retail management and leading teams.
• Strong leadership, organizational, and customer management skills.
• Willingness to relocate or manage additional stores as needed.
• Willingness to travel between locations.

Responsibilities

• Support Store Manager in overseeing daily store operations and customer service.
• Drive sales targets by coaching and mentoring the sales team.
• Manage inventory, shipments, damages, returns, and supplies.
• Lead merchandising standards and visual presentation.
• Recruit, train, staff, and retain store talent.
• Maintain cash-handling procedures and store safety.

Skills

Leadership

Customer service

Communication

Team mentoring

Sales training

Education

High school diploma or equivalent

Associate degree or higher in Business Administration or related field

Job description

MINISO USA in Santa Fe Springs, CA, is seeking an Assistant Store Manager to support the Store Manager in daily operations, deliver outstanding customer service, and drive store performance. You will coach Shift Leads and Sales Associates, maintain merchandising standards, and execute strategies to meet sales and productivity goals.

This role emphasizes leadership, team development, inventory management, training, and adherence to company policies.