Retail Store Leader: Community-Driven Sales & Team Growth

Staples, Inc.; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus plans

Paid time off

Career development program

Weekly pay

Full medical benefits package

401(k) with company match

Associate store discount

Discounts on mobile plans and other by

Job summary

Staples, Inc. in Cleveland, OH is seeking a General Manager to lead a store team, drive merchandise sales, print and marketing services, and build strong community relationships while delivering exceptional customer experiences.

You will coach managers to achieve operational excellence, manage store metrics, and ensure flawless execution. This role requires business acumen, people leadership, and a focus on total solutions for small businesses.

Qualifications

• 1+ year progressively responsible store management experience in a retail environment.
• Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution.
• Experience developing a team in operational excellence to drive profitable YOY sales and margins.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.
• Staples does not sponsor applicants for work visas for this position.

Responsibilities

• Lead merchandise sales, print & marketing services and retail operations
• Drive profitable sales and margin while reducing variability and improving performance YoY
• Coach every manager and supervisor to create a culture of consultative selling and total solutions
• Provide strong leadership in community, customer service, sales, and team development
• Overall leadership of running a store; additional responsibilities as needed or assigned

Skills

Retail leadership

Store operations

Customer-centric selling

Team development

Analytical skills

Physical capacity

Visa sponsorship awareness

Education

Bachelor’s degree in Business or related field

Job description

Staples, Inc. in Cleveland, OH is seeking a General Manager to lead a store team, drive merchandise sales, print and marketing services, and build strong community relationships while delivering exceptional customer experiences.

You will coach managers to achieve operational excellence, manage store metrics, and ensure flawless execution. This role requires business acumen, people leadership, and a focus on total solutions for small businesses.