Retail Store Lead — Operations & Customer Experience

Chico's; Norcross (GA); On-site; USD 45,000 - 55,000; Full time

Job summary

Chico's is seeking an Assistant Store Manager in Norcross, Georgia. This role supports the store manager by overseeing operational functions, driving customer service, and managing staff. Candidates should have a minimum of three years of retail or sales management experience, excellent communication skills, and a strong customer service focus. A high school diploma or equivalent is required, and the ability to work flexible schedules, including nights and weekends, is essential. Apply now to join a great team at Chico's!

Qualifications

• Minimum 3 years prior retail or sales management experience preferred.
• Must be 18 years old or older.
• Able to travel to stores throughout the district.
• Regular attendance is essential to ensure adequate coverage.

Responsibilities

• Support the store manager in managing sales and operations.
• Prepare weekly schedules and review payroll documentation.
• Promote customer service and respond to inquiries.
• Maintain visual merchandising and store appearance.
• Train associates and monitor their performance.
• Facilitate store operations ensuring safety and efficiency.

Skills

Excellent communication skills

Customer service skills

Retail management experience

Administrative knowledge

Education

High School diploma or equivalent

Job description

Chico's is seeking an Assistant Store Manager in Norcross, Georgia. This role supports the store manager by overseeing operational functions, driving customer service, and managing staff. Candidates should have a minimum of three years of retail or sales management experience, excellent communication skills, and a strong customer service focus. A high school diploma or equivalent is required, and the ability to work flexible schedules, including nights and weekends, is essential. Apply now to join a great team at Chico's!