Retail Store Lead | Elevate Client Experience & Team Growth

Sephora USA, Inc; Austin (TX); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health plan

401k with match

Paid time off

Training & development

Employee discounts

Mental health resources

Job summary

Sephora USA, Inc in Austin, TX is seeking an Assistant Store Manager to drive store operations, coach the team, and elevate client experiences in a fast-paced beauty retailer. You’ll inspire staff, deliver exceptional service, and help grow sales while upholding Sephora’s standards.

Location on-site at 11700 Rock Rose Ave, you’ll lead daily activities, recruit and onboard new talent, conduct performance reviews, and foster a diverse, inclusive culture that empowers both customers and colleagues

Qualifications

• Assistant Store Management experience in fast-paced retail.
• Strong leadership and coaching abilities.
• Excellent customer service and communication skills.
• Experience recruiting and onboarding new staff.
• Ability to deliver constructive feedback and manage performance.

Responsibilities

• Support Store Operations & Client Experience, ensuring smooth daily operations and drive sales.
• Inspire and empower teams, coach and develop staff to meet performance goals.
• Recruit, hire and onboard new talent, building an inclusive team.
• Deliver real-time coaching and feedback to maximize associates’ potential.
• Elevate client satisfaction through outstanding service and loyalty programs.
• Uphold Sephora standards and ensure a visually inspiring store environment.

Skills

Store leadership

Team coaching

Customer service

Communication

Recruiting

Job description

Sephora USA, Inc in Austin, TX is seeking an Assistant Store Manager to drive store operations, coach the team, and elevate client experiences in a fast-paced beauty retailer. You’ll inspire staff, deliver exceptional service, and help grow sales while upholding Sephora’s standards.

Location on-site at 11700 Rock Rose Ave, you’ll lead daily activities, recruit and onboard new talent, conduct performance reviews, and foster a diverse, inclusive culture that empowers both customers and colleagues