Retail-Store Environment Team Member

Michaels Stores; New Castle (PA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts

Job summary

Michaels Stores in New Castle, PA, seeks a team member focused on maintaining store cleanliness and delivering excellent customer service. Responsibilities include cleaning assigned areas, assisting customers, and participating in inventory processes.

The ideal candidate will contribute positively to the team environment, ensuring a clean and welcoming space for all customers. This role requires standing for long periods and the ability to lift and move products.

Michaels offers a range of benefits including health insurance and employee discounts.

Qualifications

• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves.

Responsibilities

• Maintain overall store cleanliness.
• Deliver friendly customer service.
• Deep clean key areas of the store.
• Complete tasks assigned by supervisor.

Skills

Retail experience

Cleaning experience

Job description

Overview

Store - New Castle, PA

Maintain a high standard of overall look and feel of the store, including store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they’re looking for.

Responsibilities

• Collect and dispose of trash following approved procedures.
• Dust and damp mop floors following approved procedures.
• Move equipment and products for proper cleaning and place products back in correct placement.
• Clean assigned areas with the use of assigned materials and equipment.
• May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
• Deep clean key areas of the store including bathrooms, breakrooms, entryways and other high-traffic areas to maintain a clean, safe environment for customers and staff.
• Keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
• Seek out areas requiring cleaning; take initiative to complete the task.
• Complete all tasks assigned by supervisor.
• Perform tasks in accordance with all federal, state and county guidelines.
• Maintain positive and respectful interactions with both team members and customers, in keeping with the organization’s vision and values.
• Project a positive image and serve as a role model for other team members.

Other Duties As Assigned

• Provide a fast and friendly check out experience; execute cash handling to standards.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.

Preferred Knowledge/Skills/Abilities

• Retail and/or cleaning experience preferred.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
• If you need help performing these essential functions of your job, please contact your supervisor to determine reasonable accommodations.
• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.
• Use of standard commercial cleaners and chemicals from cleaning supplies.

Work Environment

• Same as physical requirements above; climate conditions vary by area and task.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. We operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time team members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.

Michaels is an Equal Opportunity Employer. We are here for all team members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will ensure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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