Retail Store Associate — Service, Cashier & Stock

External Ocean State Job Lot; Ossipee (NH); On-site; USD 19,286 - 20,664; Full time

Job summary

Ocean State Job Lot in Ossipee, NH is seeking a Store Associate to deliver friendly, efficient service at the checkout and on the sales floor. You will operate the cash register, help customers locate products, restock shelves, and ensure displays meet OSJL standards.

This role emphasizes safety, reliability, and teamwork in a climate-controlled environment. Candidates should be able to lift up to 35 lbs and communicate clearly with customers and fellow associates to support daily store goals.

Qualifications

• Basic math and reading skills are required.
• Legible handwriting as well as good verbal and written communication skills are required.
• Work primarily in a climate controlled environment with minimal safety and health hazard potential. This position requires constant extended periods of moving, remaining stationary, ascending, descending, and positioning oneself to complete various tasks throughout the shift.
• Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: Should be able to lift 35 lbs on a regular basis.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Responsibilities

• Build friendly rapport and provide exceptional service through exemplifying the T.R.E.A.T. model and fostering a welcoming environment.
• Operate a cash register efficiently, handle transactions accurately, and assist customers with product inquiries, item location, and purchases.
• Promote Company-wide customer initiatives like donations, loyalty programs, and special offers.
• Maintain accurate displays, restock assigned areas, and ensure OSJL merchandising standards are met.
• Unload deliveries according to Company processes, organize merchandise, and prepare it for the sales floor.
• Collaborate effectively and independently to achieve goals, proactively communicating opportunities for improvement to store leadership.
• Understand, support, and implement safety protocols throughout the store.
• Maintain a neat, organized, and safe environment for customers and associates through regular cleaning and janitorial tasks.

Skills

Basic math

Reading skills

Verbal communication

Written communication

Customer service

Job description

Ocean State Job Lot in Ossipee, NH is seeking a Store Associate to deliver friendly, efficient service at the checkout and on the sales floor. You will operate the cash register, help customers locate products, restock shelves, and ensure displays meet OSJL standards.

This role emphasizes safety, reliability, and teamwork in a climate-controlled environment. Candidates should be able to lift up to 35 lbs and communicate clearly with customers and fellow associates to support daily store goals.