Retail Store Associate - Merchandising & Customer Care

Raybond; Orem (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Salon Services & Supplies, Inc. in Utah is seeking a Store Assistant to support in-store merchandising, customer service, and POS transactions. You will engage customers, maintain product knowledge, and help drive sales in a fast-paced retail environment.

The ideal candidate has 1 year of retail experience, strong communication skills, basic math abilities, and comfort with computers. Join a team that values integrity, teamwork, and dedication to service and excellence.

Qualifications

• At least 1 year Retail Sales experience preferred.
• Excellent verbal and written communication skills, demonstrated in a clear, concise, accurate, timely and professional manner.
• Ability to follow instructions with a positive attitude.
• Comfortable with the use of computers.
• Comfortable working with numbers, able to apply basic mathematical concepts.
• Previous cash handling experience preferred.
• Stand and/or sit continuously to perform job functions for a full shift.
• Ability to lift up to 50 pounds.

Responsibilities

• Be readily available to assist and support incoming customers, providing a high level of customer service with a goal of 0 customer complaints.
• Engage customers with excellent customer service to make them feel welcome and comfortable in store.
• Contribute to sales and inventory goal attainment through promotion of products and excellent customer service.
• Assist in outbound customer communications by conducting outbound calls, sending or emailing thank you notes, and inviting customers to company held events.
• Maintain current knowledge of products and promotions to effectively assist customers.
• Assemble and disassemble Merchandise and Promotional Displays in a timely manner at the beginning and end of promotional periods.
• Manage and maintain stock in store.
• Maintain a clean and presentable environment for customers.
• All other duties as assigned.

Skills

Retail sales experience

Verbal communication

Written communication

Computer skills

Cash handling

Lifting 50 pounds

Tools

POS system

Job description

Salon Services & Supplies, Inc. in Utah is seeking a Store Assistant to support in-store merchandising, customer service, and POS transactions. You will engage customers, maintain product knowledge, and help drive sales in a fast-paced retail environment.

The ideal candidate has 1 year of retail experience, strong communication skills, basic math abilities, and comfort with computers. Join a team that values integrity, teamwork, and dedication to service and excellence.