Retail Store Associate

JNJ Apparel; Tuscaloosa (AL); On-site; USD 14,000 - 21,000; Part time

Job summary

JNJ Apparel is seeking a Retail Store Associate to deliver excellent customer service and support daily store operations in a fast-paced retail environment.

The role requires flexibility to work a range of shifts, including evenings, weekends, and holidays, with competitive hourly rates. You will greet customers, assist with product selection, process transactions, and maintain an organized store floor to drive sales.

Qualifications

• High school diploma or equivalent preferred.
• Retail or customer service experience is a plus.
• Strong communication and interpersonal skills.
• Basic math skills and attention to detail.
• Ability to work in a fast-paced environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Greet customers promptly and assist with product selection and inquiries.
• Provide knowledgeable information about products, promotions, and store policies.
• Process transactions accurately using the point-of-sale (POS) system.
• Handle cash, credit, and returns in accordance with company procedures.
• Maintain a clean, organized, and well-stocked sales floor.
• Assist with merchandising, displays, and inventory replenishment.
• Monitor inventory levels and report shortages or discrepancies.
• Support opening and closing store procedures.
• Resolve customer concerns in a professional and timely manner.
• Work collaboratively with team members to meet sales goals.

Skills

Retail experience

Customer service

Communication

Math skills

Teamwork

Flexibility

Education

High school diploma or equivalent

Tools

POS system

Job description

PART-TIME RATE: $10/HOUR

FULL-TIME RATE: $15/HOUR

ALL EMPLOYEES WILL BE REQUIRED TO OCCASIONALLY WORK HOME GAME WEEKENDS DURING FOOTBALL SEASON.

Job Overview

The Retail Store Associate is responsible for providing excellent customer service, maintaining store appearance, and supporting daily store operations. This role plays a key part in creating a positive shopping experience and driving sales.

Job Responsibilities

• Greet customers promptly and assist with product selection and inquiries
• Provide knowledgeable information about products, promotions, and store policies
• Process transactions accurately using the point-of-sale (POS) system
• Handle cash, credit, and returns in accordance with company procedures
• Maintain a clean, organized, and well-stocked sales floor
• Assist with merchandising, displays, and inventory replenishment
• Monitor inventory levels and report shortages or discrepancies
• Support opening and closing store procedures
• Resolve customer concerns in a professional and timely manner
• Work collaboratively with team members to meet sales goals

Qualifications

• High school diploma or equivalent preferred
• Previous retail or customer service experience is a plus
• Strong communication and interpersonal skills
• Basic math skills and attention to detail
• Ability to work in a fast-paced environment
• Flexible availability, including evenings, weekends, and holidays

Physical Requirements

• Ability to stand for extended periods
• Ability to lift and carry up to 25-50 lbs as needed
• Frequent walking, bending, and reaching

Work Environment

• Retail store setting with moderate noise levels
• May involve working during peak hours, weekends, and holidays

Key Competencies

• Customer-focused mindset
• Reliability and punctuality
• Teamwork and collaboration
• Problem-solving skills
• Positive attitude and professionalism