Retail Store Associate

Bricks and Minifigs Niles; Niles (IL); On-site; USD 20,664 - 22,041; Part time

Benefits offered by this job

Employee discount

Bonuses based on performance

Opportunity for growth

Job summary

A local LEGO retail store in Niles, IL is seeking a Retail Store Associate to provide excellent customer service and sell LEGO products. The ideal candidate will have over 3 years of retail and customer service experience, and a passion for LEGO and pop culture. Responsibilities include assisting customers, supporting marketing, and maintaining store operations. The position is part-time with a pay range of $15.00 - $16.00 per hour, based on experience.

Qualifications

• 21 years or older.
• 3+ years experience in customer service and retail.
• Excellent oral and written English communication.

Responsibilities

• Assist customers in a retail environment.
• Participate in marketing and social media.
• Ensure a safe and welcoming environment.

Skills

Customer service

Sales skills

Knowledge of LEGO

Pop culture knowledge

Ability to multitask

Oral and written communication

Job description

Job description – Retail Store Associate

The Best Job You’ll Ever Have

Store Vision

Bricks & Minifigs is first and foremost a fun place for people of all ages to enjoy and explore their passion for LEGO. We facilitate this by providing excellent customer service and expert LEGO knowledge for all ages and abilities. We are a store that encourages customers to reuse, rebuild and reimagine with LEGO elements. Each Bricks & Minifigs location is locally owned, and part of a nationwide franchise, headquartered in Orem, UT.

Bricks & Minifigs is a LEGO buy, sell, trade & birthday party retail store. We offer a wide variety of new and retired LEGO sets, as well as selling bulk bricks, and individual minifigures.

We are looking for someone exceptional who wants to be a part of a dynamic store environment, where we are always challenging ourselves to improve and evolve with the changing market environments.

Qualifications

• 21 years or older
• A background in customer service is preferred with 3+ years experience, and you need to know how to work and relate well with people
• Highly skilled at selling products in a retail environment (Required, 3+ years experience)
• Knowledge of the LEGO from past to present day (Nice to Have)
• Knowledge of pop culture is necessary. Do you know all the Ninja Turtles? Have you seen all the Marvel movies? Are you fluent in Star Wars? These are just some of the things that relate directly to our day to day work, and are indispensable
• Able to work independently on always changing projects
• An ability to work on weekends and on any holidays the store is open
• Friendly and outgoing acting with integrity and accountability
• Self-motivated and results-driven
• Organized and able to multitask
• Not afraid to engage with new people
• Excellent oral and written English communication

Benefits

• A challenging but fun work environment
• Opportunity to learn all aspects of running a retail business
• Valuable sales and customer service skills training
• Opportunity to be part of a driven and community-oriented team

Job Summary: Responsible for attending to customers in a sales capacity while also carrying out a variety of shared retail activities required for daily operation.

Responsibilities

• Assist with events, marketing and social media campaigns, preparing product, and handling customer trading and selling activities
• Contribute to an atmosphere that balances a casual/friendly feel with professionalism
• Create an atmosphere that balances a casual/friendly feel with professionalism
• Help customers aged children to adult learn their way around the store, and show them things they may be interested in
• Make sure the environment is safe and welcoming
• When customer service is not required, prioritize time around other essential duties in a way that demonstrates efficiency, proficiency, and ability to follow directions
• Support management with a variety of store operations activities
• Collaborating proactively and constructively with line management and other colleagues

Daily Tasks

• Building and repairing used sets;
• Breaking down and certifying sets;
• Sorting and cleaning bulk LEGO;
• Organizing and stocking minifigures and sets (new and used);
• Greeting customers when they enter the store;
• Helping customers at checkout;
• The job requires standing throughout the day with some lifting of heavy containers upwards of 50 pounds.

Retail sales and customer service skills are preferred. LEGO knowledge is required, experience with the product will be helpful.

Three references will be required for a second interview with the following information: Full name, relationship to you (past boss etc.), and their contact information (phone number and email). An offer is contingent on passing a background check.

Send a resume to: [e-mail]
Subject line: 2025 BAM Niles Store Associate

Job Type: Part-time, In person
Pay: $15.00 - $16.00 per hour DOE

• Employee discount as per Employee Discount Policy
• Bonuses are available based on individual and overall business performance
• Room for growth
• Customer service: (Preferred – Required 3+ years)
• Retail experience: (Preferred – Required 3+ years)
• Familiar with LEGO product and themes (Preferred but not required)

Working Days and Hours:

• Part Time (up to 25 hours/week)
• Weekday and Weekend Hours (Required)
• Open and Close Shifts, including specified holidays (Required)
• Physically able to lift and move heavy boxes and stand for long periods of time
• Ability to commute/relocate: Address: Niles, IL 60714
• Reliably commute or planning to relocate before start

Approximately how far do you live from our location?

Do you have the flexibility in your schedule to accommodate last‑minute shift changes?

Give an example of a time when you were able to take an unsatisfied customer and turn him into a satisfied one.

How many years of retail sales experience do you have?

What is your knowledge of LEGO from past to present day? (Beginner, Intermediate, Advanced)

I was referred to this position by a current employee

9359 N Milwaukee Ave, Niles, IL 60714, USA

Get directions to this location on Google Maps.