Retail Store Assistant Manager - San Marcos

Soccer factory; San Marcos (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Performance-based bonus opportunities

Employee merchandise discounts

Paid time off

Job summary

The Soccer Factory is seeking an enthusiastic Retail Store Assistant Manager to oversee daily operations at our San Marcos store. You will drive sales, ensure exceptional customer service, and lead a small team to deliver outstanding results in a fast-paced environment.

Responsibilities include staff scheduling, inventory control, visual merchandising, and maintaining store standards. Prior retail leadership and a passion for soccer are highly valued; bilingual English/Spanish is a plus.

Qualifications

• 3+ years of retail management experience.
• Proven leadership and team development skills.
• Strong sales background with experience meeting performance goals.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Experience with POS systems and retail inventory management.
• Ability to work evenings, weekends, and holidays.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Recruit, hire, train, coach, and develop retail team members.
• Create weekly employee schedules that maximize productivity while controlling labor costs.
• Conduct regular performance evaluations and provide ongoing coaching and feedback.
• Foster a positive, energetic, and accountable work environment.
• Lead by example in customer service, professionalism, and work ethic.
• Meet or exceed monthly, quarterly, and annual sales goals.
• Deliver exceptional customer service by ensuring every customer receives expert product recommendations.
• Build relationships with local clubs, teams, coaches, schools, and organizations.
• Resolve customer concerns professionally and efficiently.
• Promote loyalty programs, events, promotions, and new product launches.

Skills

Leadership

Customer Service

Team Development

Inventory Control

Scheduling

Retail Operations

Time Management

POS Systems

Tools

Shopify POS

Lightspeed

Job description

Retail Store Assistant Manager - San Marcos

The Soccer Factory San Marcos, Texas, United States

About this position

Here's the revised version with San Marcos replacing San Antonio throughout:

Retail Store Manager

The Soccer Factory – San Marcos, TX

Position Summary

The Soccer Factory is seeking a passionate, results-driven Retail Store Manager to oversee the daily operations of our premier soccer specialty retail store. The Store Manager is responsible for driving sales, delivering an exceptional customer experience, developing employees, managing inventory, and ensuring operational excellence. This individual will lead by example while fostering a positive, team-oriented culture that reflects The Soccer Factory's commitment to the soccer community.

Key Responsibilities

Leadership & Team Management

• Recruit, hire, train, coach, and develop retail team members.
• Create weekly employee schedules that maximize productivity while controlling labor costs.
• Conduct regular performance evaluations and provide ongoing coaching and feedback.
• Foster a positive, energetic, and accountable work environment.
• Lead by example in customer service, professionalism, and work ethic.
• Meet or exceed monthly, quarterly, and annual sales goals.
• Deliver exceptional customer service by ensuring every customer receives expert product recommendations.
• Build relationships with local clubs, teams, coaches, schools, and organizations.
• Resolve customer concerns professionally and efficiently.
• Promote loyalty programs, events, promotions, and new product launches.

Operations

• Oversee all daily store operations, including opening and closing procedures.
• Ensure accurate cash handling, deposits, and POS operations.
• Maintain company merchandising standards and visual displays.
• Monitor inventory levels and coordinate replenishment.
• Ensure the store remains clean, organized, and visually appealing.

Inventory Management

• Receive and process incoming shipments.
• Perform inventory counts and cycle counts.
• Coordinate transfers and replenishment with purchasing staff.
• Minimize inventory shrink through loss prevention practices.
• Execute seasonal floor sets and product launches.
• Ensure pricing and signage are accurate.
• Analyze product performance and recommend merchandising adjustments.

Community Engagement

• Represent The Soccer Factory at community events, tournaments, and promotional activities.
• Support partnerships with youth clubs, schools, colleges, and professional organizations.
• Assist with special events, product launches, and World Cup promotions.

Administrative Responsibilities

• Review daily sales reports and key performance indicators (KPIs).
• Manage payroll within budget.
• Complete required operational reports accurately and on time.
• Maintain compliance with company policies and safety standards.

Qualifications

Required

• 3+ years of retail management experience.
• Proven leadership and team development skills.
• Strong sales background with experience meeting performance goals.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Experience with POS systems and retail inventory management.
• Ability to work evenings, weekends, and holidays as business demands.
• Ability to lift up to 50 pounds and stand for extended periods.

Preferred

• Passion for soccer and knowledge of soccer equipment, footwear, and apparel.
• Experience in specialty retail or sporting goods.
• Experience with Shopify POS or Lightspeed retail systems.
• Team uniform or club sales experience is a plus.
• Bilingual (English/Spanish) is highly desirable.

Skills

• Leadership
• Customer Service
• Team Development
• Inventory Control
• Scheduling
• Retail Operations
• Time Management
• Microsoft Office & Google Workspace

Performance Expectations

• Achieve monthly and annual sales targets.
• Maintain high customer satisfaction scores.
• Minimize inventory shrink.
• Maintain labor costs within budget.
• Develop and retain high-performing employees.
• Ensure operational excellence and brand consistency.
• Performance-based bonus opportunities
• Employee merchandise discounts
• Paid time off
• Opportunity to work within one of Texas' premier soccer specialty retailers

About The Soccer Factory

The Soccer Factory is one of the nation's premier soccer specialty retailers, proudly serving the San Marcos soccer community and surrounding Central Texas area. We specialize in authentic soccer apparel, footwear, equipment, team uniforms, and fan merchandise while partnering with youth clubs, schools, colleges, and professional organizations. Our mission is to provide unmatched product knowledge, exceptional customer service, and a passion for growing the game of soccer throughout our community.