Retail Sr. Store Associate (Offshore) - 5AM LOGISTICS COWORKER

Stores; Honolulu (HI); On-site; USD 22,000 - 28,000; Part time

Job summary

The ODPGroup, through its Office Depot presence, seeks a Part-Time Retail Sr. Store Associate in Honolulu to actively connect with customers, recommend products, and deliver exceptional service.

You will help maintain visual standards, support freight and logistics, and contribute to a vibrant sales environment aligned with our 5C values. The role requires advanced training in Print and Technology products/services, ongoing product knowledge, and a customer-centric mindset.

Qualifications

• High School diploma or equivalent required or preferred.
• No prior experience required; retail experience is a plus.
• Basic computer skills and ability to use standard software tools.
• Must be able to read, count and write to complete documentation and processes.
• Excellent interpersonal and communication skills; enjoy interacting with people.
• Ability to use POS register system.

Responsibilities

• Deliver a customer-centric experience by engaging customers and promoting best solutions.
• Maintain store and department appearance per company guidelines and keep area neat and stocked.
• Follow signage, merchandising presentation, and freight processes.
• Process inventory lows/outs and support logistics activities.
• Complete advanced training in Print and Technology products/services.
• Adhere to company policies and loss-prevention practices and perform other duties as assigned.

Skills

Customer service

Communication skills

Basic computer skills

Interpersonal skills

Education

High School diploma or equivalent

Tools

POS system

MS Office

Job description

As a Retail Sr. Store Associate-Part Time, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and expertise, Sr. Store Associates will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Sr. Store Associate will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity.

In addition, as a Sr. Store Associate, you will be expected to understand and complete an advanced level of training in print and technology products/services, ensuring you're equipped with the next-level knowledge to assist customers effectively. You will apply cutting-edge sales principles to create satisfying customer interactions, contributing to the growth of our business.

We believe that the Sr. Store Associate role is essential in driving our store's success through inspiring sales brilliance and exceptional service in key areas such as Print and Technology. The ideal Sr. Store Associate is passionate about sales, delivering exceptional service, and driving operational excellence.

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities

• Customer Centric Experience

  • Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.
  • Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.
  • Maintains awareness of planned advertisements, promotions, and sales and loyalty programs.

• Store Operations Commitment

  • Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment.
  • Adheres to all standards related to signage labeling and merchandise presentation.
  • Follows the established sorting and stocking guidelines and completes freight processes.
  • Ensures freight sorting area is organized and setup in accordance with guidelines.
  • Scans, investigates, and fills inventory lows and outs daily.

• Print and Tech Expertise

  • Works to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion and comprehension of an advanced level of Print and Technology training, as well as any other applicable training.
  • Continued education in these areas is expected, up to and including designated certifications, if required.

• Compliance Adherence and Support

  • Ensures compliance with company policies, procedures, and practices; and supports the company’s loss prevention efforts.
  • Performs other duties as assigned.

Education and Experience

• High School diploma or equivalent education preferred.
• No previous experience required,Retail sales experience preferred.
• Must possess basic computer skills
• Microsoft Word, PowerPoint, Excel, Access, and G-Mail
• Must possess the ability to use computers and technology for information and to access information necessary to complete the job.
• Must possess ability to process information/merchandise through POS register system.
• Must be able to read, count and write to accurately complete documentation, utilize training tools and process inventory.
• Must possess good interpersonal and communication skills, which are necessary to establish a selling relationship with customers and other employees.
• Must enjoy interacting with people.

About The ODPGroup

The ODPGroup, through its business entities ODP Business Solutions and Office Depot,is a leading provider of products,services, and technology solutionsthrough an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety

We are committed tomaintaininga safe and healthy work environment for ourCoworkers and our customers. AllCoworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed byCoworkersassigned to this classification and are not intended to be a complete list of all responsibilities, duties and skillsrequired ofCoworkersso classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, which includes a401(k) and more, along with plenty of opportunities to move and grow within our organization!You may be eligible toparticipatein an incentive program, paidin accordance withthe IncentivePlanterms and conditions.

Equal Employment Opportunity

The company is committed toprovidingequal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction recordspursuant totheCity & County of San Francisco Fair Chance Ordinance.

Application Deadline

The job posting will remain open for a minimum of 3 days and will expire once the position has beenfilled.