Retail Shift Lead - Elevate Customer Experience

Walgreens; Orleans (MA); On-site; USD 24,796 - 27,552; Full time

Job summary

A major retail pharmacy in Orleans is seeking a Shift Lead to ensure store operations run smoothly. The successful candidate will manage store opening and closing, engage with customers to enhance their shopping experience, and train team members in customer service best practices. Prior leadership experience and fluency in English are required. This full-time role offers a competitive hourly wage ranging from $18.00 to $20.00.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Engages customers and resolves issues to ensure positive experiences.
• Opens and closes the store in the absence of management.
• Models customer service best practices to team members.
• Maintains accurate inventory counts.
• Complies with state and local laws regarding regulated products.

Skills

Leadership skills

Customer service expertise

Inventory control knowledge

Ability to communicate effectively

Job description

A major retail pharmacy in Orleans is seeking a Shift Lead to ensure store operations run smoothly. The successful candidate will manage store opening and closing, engage with customers to enhance their shopping experience, and train team members in customer service best practices. Prior leadership experience and fluency in English are required. This full-time role offers a competitive hourly wage ranging from $18.00 to $20.00.