Retail Shift Lead: Drive Sales & Service Excellence

Paradies Lagardère; Dulles Town Center (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Paradies Lagardère at Dulles Town Center is seeking a store supervisor to lead daily operations, coach associates, and uphold brand standards. You will supervise a team, manage planograms, and drive service excellence in a fast-paced retail environment.

The role requires strong customer service skills, effective communication, and the ability to handle cash and losses. You will coordinate staffing, ensure safety, and support sales goals while adhering to company policies and FAA background

Qualifications

• Supervisory experience in a retail environment.
• Able to work diverse shifts in a 7/365 team setting.
• Excellent customer service and English communication.
• Strong interpersonal and organizational skills; motivate others.
• Self-starter who can prioritize tasks and adapt to changes.
• Cash handling, math, and MS Office literacy.
• Able to pass FAA/Background checks as required.
• Physical ability to lift 40 lbs and stand long periods.

Responsibilities

• Supervise associates daily through leadership and development.
• Execute merchandising and store standards; set planograms; communicate goals.
• Perform register, cash handling, and loss prevention per standards.
• Facilitate staffing to ensure timely opening and closing procedures.
• Direct merchandise and supply replenishment; maintain stockroom organization.
• Achieve sales goals by adhering to performance metrics and events.

Skills

Supervisory experience

Shift flexibility

Customer service

Communication

Interpersonal skills

Task prioritization

Cash handling & math

MS Office literacy

Background check compliance

Physical stamina

Tools

MS Office

Job description

Paradies Lagardère at Dulles Town Center is seeking a store supervisor to lead daily operations, coach associates, and uphold brand standards. You will supervise a team, manage planograms, and drive service excellence in a fast-paced retail environment.

The role requires strong customer service skills, effective communication, and the ability to handle cash and losses. You will coordinate staffing, ensure safety, and support sales goals while adhering to company policies and FAA background