Retail Shift Lead – Customer Service Excellence

Circle K Stores Inc.; Smyrna (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Vision & Dental

Disability (Short & Long Term)

Flexible Schedules

Weekly Pay

401K Match

Tuition Reimbursement

HSA/FSA

Job summary

Circle K Stores Inc. is seeking a Lead Customer Service Representative at Store 4703701 in Smyrna, TN. This full-time role involves greeting customers, processing transactions, and guiding daily store operations to maintain a welcoming shopping environment.

You will lead shifts, interact with customers, and collaborate with a fast-paced team to deliver excellent service while supporting store standards and appearance.

Qualifications

• Retail and customer service experience required or preferred.
• Entry level management experience preferred.
• Sales associate or cashiering experience beneficial.
• High School Diploma or equivalent required.
• Motivation to advance in your career and willingness to learn.

Responsibilities

• Greet customers, run the register, cashier, make purchase suggestions, and support food program.
• Lead shifts to gain entry level management experience.
• Assist across store areas to maintain high standards of appearance and fast, friendly service.
• Maintain regular and predictable onsite attendance.
• Collaborate with a fun, energetic team to complete daily tasks.

Skills

Retail & customer service

Entry level management

Sales associate / cashiering

HS diploma or equivalent

Career advancement motivation

Willingness to learn & have fun

Education

High School Diploma or equivalent

Job description

Circle K Stores Inc. is seeking a Lead Customer Service Representative at Store 4703701 in Smyrna, TN. This full-time role involves greeting customers, processing transactions, and guiding daily store operations to maintain a welcoming shopping environment.

You will lead shifts, interact with customers, and collaborate with a fast-paced team to deliver excellent service while supporting store standards and appearance.