Retail Security Officer: Elevate Safety & Customer Service

Patriot Security Enterprises; Jackson (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Patriot Security is seeking a Security Officer for a retail assignment in Jackson, Michigan. You will maintain a visible security presence, perform patrols, and help ensure a safe, welcoming environment for employees, customers, and visitors.

The role emphasizes dependable service, strong communication, and the ability to follow procedures. Prior security or retail experience is a plus, and the position offers opportunities for training and career growth within Patriot Security.

Qualifications

• Dependability, punctuality, and a professional appearance are essential.
• Strong communication and customer service skills are required.
• Sound judgment and the ability to stay calm in challenging situations.

Responsibilities

• Maintain a visible, professional security presence at the assigned retail location.
• Conduct routine patrols and identify potential safety or security concerns.
• Observe, document, and report incidents or suspicious activity.
• Respond calmly and professionally to incidents while following established procedures.
• Provide courteous assistance and communicate clearly with employees, customers, and visitors.

Skills

Dependability & punctuality

Professional appearance

Strong communication

Customer service

Sound judgment

Calm under pressure

Follow security procedures

Retail security experience is a plus

Education

High School diploma or equivalent

Job description

Patriot Security is seeking a Security Officer for a retail assignment in Jackson, Michigan. You will maintain a visible security presence, perform patrols, and help ensure a safe, welcoming environment for employees, customers, and visitors.

The role emphasizes dependable service, strong communication, and the ability to follow procedures. Prior security or retail experience is a plus, and the position offers opportunities for training and career growth within Patriot Security.