Retail Security Officer — Customer Safety & Patrol

Prosegur Security USA, Inc; Chicago (IL); On-site; USD 34,000 - 42,000; Full time

Job summary

Prosegur Security USA, Inc. is seeking an Unarmed Security Officer to maintain a safe environment for customers and staff in the Chicago area. The role requires strong English communication, dependable interpersonal skills, and the ability to perform foot patrols and light lifting while upholding company and client procedures.

The position emphasizes customer service, professional client interactions, and adherence to safety protocols under various weather conditions.

Qualifications

• High school diploma or GED required.
• Excellent written and verbal communication skills in English.
• Clean driving record and valid driver license.
• Willingness to participate in screening, including drug screen and background check.
• Knowledge of security operations and procedures.
• Active PERC and 20hr training or certification.

Responsibilities

• Maintain a safe and secure environment for customers and employees while providing general unarmed security duties.
• Promote safety by observing, correcting, and reporting hazards.
• Understand and comply with Prosegur and client requirements and post instructions.
• Participate in training and become familiar with safety procedures.
• Interact with clients, visitors, employees, and the public professionally.
• Be customer-service oriented with basic to intermediate computer skills and clear written and oral communication.
• Perform routine foot patrols, light lifting, and work in all weather as an Unarmed Security Officer.

Skills

Excellent written & verbal comms

Strong interpersonal skills

Customer service oriented

Basic to intermediate computer skills

Education

High School Diploma or GED

Tools

Basic Computer Skills

Report writing

Job description

Prosegur Security USA, Inc. is seeking an Unarmed Security Officer to maintain a safe environment for customers and staff in the Chicago area. The role requires strong English communication, dependable interpersonal skills, and the ability to perform foot patrols and light lifting while upholding company and client procedures.

The position emphasizes customer service, professional client interactions, and adherence to safety protocols under various weather conditions.