Retail Security Officer

Securitas Group; Fountain (CO); On-site; USD 21,162 - 30,139; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D, & Disability Insurance

Paid time off

Free uniforms

Paid training

Employee Assistance Program

Discounts on childcare

Job summary

A leading security services company in Fountain, Colorado is seeking a Retail Security Officer. The role includes monitoring premises for safety, conducting patrols, and providing excellent customer service. Candidates must be 18 or older with a high school diploma, possess strong conflict resolution skills, and be reliable. Opportunities include medical benefits, paid time off, and various employee discounts.

Qualifications

• 18 years or older required.
• Willing to undergo drug screen and background checks.
• Intermediate computer skills needed for report logging.

Responsibilities

• Monitor cameras and report alarms.
• Conduct foot patrols and check for security violations.
• Complete daily activity reports and incident logs.

Skills

Conflict resolution

Attention to detail

Customer service

Interpersonal communication

Education

High School Diploma or GED

Job description

Join to apply for the Retail Security Officer role at Securitas Group

Wage: $18.62/HR

Available Shift 1: Mon-Fri: 6AM - 2:30PM

Available Shift 2: Mon-Thur: 2PM - 11:30PM

(Assignment requires long periods of standing.)

What Your Day May Look Like

• Report alarms in accordance with client requirements, and monitor cameras.
• Greet clients, client employees, customers, vendors, and provide assistance as needed.
• Conduct internal foot patrols to check for unsafe conditions, hazards, security violations, blocked ingress/egress, mechanical problems, unauthorized persons; inspect grounds using appropriate equipment and protective gear.
• Monitor entrances/exits and provide guidance to customers and/or vendors.
• Complete daily activity reports (DAR), incident reports and logs via Securitas and client systems.
• Provide an atmosphere in which all customers, client employees, and management know their needs are being met.
• Present a good image and maintain a positive attitude toward client, public, and management.
• Operate calmly and direct persons who cause disruptions to leave the property.
• Protect evidence or incident scenes in the event of accidents, emergencies, or security investigations; set up barriers and signage, and provide direction or information to others.
• Observe and report incidents or suspicious activity to client, company management, or public safety authorities as appropriate and/or required by the site.
• Act to ensure all property removal is conducted within appropriate policy requirements and in accord with client standards.
• Carry out specific tasks and duties of similar nature and scope as required for the assigned site.

What We Offer

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, plus 401(k) options.
• Virtual medical appointments with telemedicine.
• Paid time off, free uniforms, paid training, and weekly pay.
• DailyPay Access Program available.
• Employee Assistance Program.
• Discounts on childcare, pet daycare, vehicles, electronics, cell phone plans, travel, and more.

Position Requirements

• 18 years of age or older.
• High School Diploma, GED, or ability to complete the GED program within 6 months.
• Security, law enforcement, or military experience a plus.
• Conflict resolution and de-escalation skills a plus.
• Ability to interact with a wide range of individuals professionally.
• Great attention to detail and ability to remain vigilant throughout the shift.
• Ability to respond to emergencies with rapid and effective judgment and appropriate escalation.
• All candidates must be willing to participate in the company’s pre‑employment screening process, including drug screen and background investigation.
• Understanding of customer service and interactions with the public.
• Reliability, accountability, punctuality, and a strong work ethic.
• Excellent customer service and interpersonal communication skills to assist vendors, public, clients, and office management.
• Intermediate computer/technology skills needed to complete daily activity reports and logs via handheld devices.
• Ability to adhere to 15‑minute and lunch breaks.
• Team‑oriented and able to help achieve site/organizational goals.
• Professional organization and adherence to security operations training.
• Ability to provide high‑quality customer service in‑person, via radio, and over the telephone.
• Personal vehicle, Colorado driver’s license, and clean driving record.
• Ability to obtain and maintain a Colorado Springs guard card license annually.
• Ability to attend an in‑person interview and orientation.

EOE/M/F/Vet/Disabilities