Retail Security Guard - Unarmed Patrol & Customer Service

Allied Universal; Miami (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking an Unarmed Security Guard for a full-time, on-site role in Miami, FL. You will provide customer service to visitors and employees, conduct patrols of retail areas, monitor access points, and respond to incidents with professional, calm problem-solving.

The position offers a structured schedule and opportunities to grow within a leading security company. The role requires at least a high school diploma, background check, drug screening, and compliance with licensing

Qualifications

• Be at least 18 years old for unarmed roles; 21+ years for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, tenants, retailers, and/or employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures.
• Conduct regular and random unarmed patrols throughout retail common areas, storefront perimeters, parking areas, and other assigned locations to help deter unauthorized activity.
• Monitor access points and report suspicious activity, hazards, maintenance concerns, and policy violations to appropriate personnel.
• Maintain accurate activity logs and incident reports while communicating professionally with the public, client representatives, and Allied Universal leadership.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma

Job description

Allied Universal is seeking an Unarmed Security Guard for a full-time, on-site role in Miami, FL. You will provide customer service to visitors and employees, conduct patrols of retail areas, monitor access points, and respond to incidents with professional, calm problem-solving.

The position offers a structured schedule and opportunities to grow within a leading security company. The role requires at least a high school diploma, background check, drug screening, and compliance with licensing