Retail Security & Experience Lead

Tiffany & Co.; Roseville (CA); On-site; USD 29,274 - 39,606; Full time

Job summary

Tiffany & Co. in Roseville, CA is seeking a Branch Security Officer to protect assets, support store operations, and deliver the Tiffany Experience. You will partner with management to deter theft, handle incidents, and oversee opening/closing procedures while ensuring compliance with security protocols.

The role requires a High School diploma, basic computer skills, and the ability to work retail hours including nights, weekends, and holidays. Prior security experience is preferred.

Qualifications

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Authorization to work in the United States or in the country where the position is based.
• Experience in a retail/security environment.
• 1-year prior experience in a security related position.

Responsibilities

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
• Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
• Cover both security and back of house operations and controls.
• Provide a positive Tiffany experience from beginning to end for each client.
• Deepen the relationship with our clients to drive lifetime dedication and spend.
• Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.
• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program.
• Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.

Skills

Basic computer skills

Customer service

Education

High School Graduate

Job description

Tiffany & Co. in Roseville, CA is seeking a Branch Security Officer to protect assets, support store operations, and deliver the Tiffany Experience. You will partner with management to deter theft, handle incidents, and oversee opening/closing procedures while ensuring compliance with security protocols.

The role requires a High School diploma, basic computer skills, and the ability to work retail hours including nights, weekends, and holidays. Prior security experience is preferred.