Retail Salesperson

Bridgestone America, Inc.; Norwich (CT); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting

Paid vacation and holidays

ASE certifications

401(k) match

On demand pay (daily pay) program

Job summary

Bridgestone Retail Operations (BSRO) is hiring an Automotive Retail Salesperson to deliver exceptional customer service in a fast-paced store environment. You will promote services, build relationships, and coordinate with technicians to schedule service appointments.

The role emphasizes sales, effective communication, and maintaining a positive customer experience, with pay range listed and benefits available from day one.

Qualifications

• HS diploma or equivalent required.
• 2 years of consumer retail sales experience.
• Ability to assist customers with sales and complaints.
• Must have a valid driver's license and be able to drive company vehicles.
• Strong problem solving in customer service scenarios.

Responsibilities

• Operate as a motivated sales individual in store and on the phone.
• Build customer satisfaction and loyalty through service.
• Merchandise, advertise and promote products and services.
• Respond energetically to customers in person and by phone.
• Perform other duties as assigned.

Skills

Customer service

Sales experience

Communication skills

Problem solving

Driver's license

Education

High School Diploma or equivalent

Job description

Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.Job CategoryRetailPosition SummaryThe Automotive Retail Salesperson is a dynamic and sales-focused role crucial to our team's success. This position entails providing exceptional customer service both in person and over the phone, with the goal of meeting and exceeding customer needs. You will use your energetic demeanor to sell the visit, persuading potential customers to engage with our automotive services. Through effective communication skills, you will build strong relationships with customers, promote our products and services, and establish clear time commitments between technicians and customers for service appointments. Additionally, the Retail Salesperson conducts transaction procedures with precision and efficiency, ensuring a seamless experience for customers throughout their visit. This role offers an exciting opportunity for individuals with a passion for sales and customer service to thrive in a fast-paced automotive retail environment while contributing to the growth and success of our business.Pay Range: $18.40 - $27.49Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.___ResponsibilitiesOperating as a motivated sales individual.Building customer satisfaction & loyalty.Merchandising, advertising and promotion of products and services.Energetic responsiveness to every customer, on the phone and in the store.Other duties as assigned.Minimum QualificationsHigh School Diploma or equivalent.Desire to succeed in a retail environment.2 years of consumer retail sales experience.Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty.Problem solving skills as it relates to customer complaintsMust have a valid automobile driver's license at all times and be able to drive customer and company vehicles.OUR CREW KNOWS BENEFITSMedical, Dental and Vision – Starting day 1 for all our teammatesPaid vacation and holidaysOn-the-job training and company-funded ASE certificationsFlexible work schedule401(k) matchOn demand pay (daily pay) program availableOUR VALUES GIVE BACK TO YOUProfessional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.Community Involvement: We pride ourselves on working with our local communities and giving back where we can.Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.At Bridgestone, you are Free to BeWe believe people can only provide superior service and quality to others when they feel safe bringing their chosen version of themselves to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of, because who you are is what we need.What we offerAt Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you:A supportive and engaging onboarding experience to ensure a smooth transition into our team.The opportunity to develop and grow, through training and regular mentorship.Corporate Social Responsibility activities.A truly global, dynamic and challenging work environment.Agility and work/life effectiveness and your long-term well-being.An effective and inclusive team.Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.Employment EligibilityIf hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.