Retail Sales Support - Customer Experience & POS

Colonial Group; City of Syracuse (NY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount

Health benefits

Dental & Vision insurance

Disability & Life Insurance

401(k) retirement plan

Career advancement

Job summary

Dry Goods in New York seeks a Sales Support team member to enhance the shopping experience by greeting customers, handling checkout, and maintaining merchandise displays. You will assist callers, process transactions, and ensure items are wrapped and ready for the customer.

This role requires availability across day, evening, and weekend shifts. The company highlights competitive wages, employee merchandise discounts, comprehensive benefits, a 401(k), and opportunities for internal growth while

Qualifications

• Greet customers and provide friendly service.
• Ring POS transactions and manage customer data.
• Answer telephone calls and assist callers.
• Unpack and display stock for customers.
• Wrap and bag merchandise.
• Availability to work day, evening, and weekend shifts.

Responsibilities

• Own the customer experience from greeting to checkout.
• Ring up sales and capture account information in the POS system.
• Assist callers and answer inquiries over the phone.
• Unpack, stock, and display merchandise to maintain attractive shelves.
• Wrap purchases and provide bagging services.
• Work a flexible schedule including days, evenings, and weekends.

Job description

Dry Goods in New York seeks a Sales Support team member to enhance the shopping experience by greeting customers, handling checkout, and maintaining merchandise displays. You will assist callers, process transactions, and ensure items are wrapped and ready for the customer.

This role requires availability across day, evening, and weekend shifts. The company highlights competitive wages, employee merchandise discounts, comprehensive benefits, a 401(k), and opportunities for internal growth while