Retail Sales Supervisor

Harbor Freight Tools; Warren (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Monthly bonus

Medical/Dental/Vision Insurance

401k plan

Paid time off (PTO) 152 hours/year

Paid sick time 64 hours/year

Associate Discounts

Job summary

Harbor Freight Tools is seeking a Supervisor (full-time) in Warren, MI. You will lead a retail team, model professional customer service, and ensure a safe, clean store environment while cross-training across all store duties.

The role emphasizes leadership development, coaching others, and serving as Leader on Duty. A strong schedule-oriented approach and dedication to company standards are required for this position.

Qualifications

• Experience leading a retail team and delivering strong customer service.
• Ability to maintain a safe, clean, and organized store environment.
• Willingness to cross-train across store duties and assist as needed.

Responsibilities

• Ensure and model professional customer service
• Maintain a safe, clean, and organized store
• Cross-train in all areas of store operations
• Lead, coach, and develop others
• Serve as Leader on Duty as scheduled
• Other duties as assigned

Skills

Leadership

Customer service

Store operations

Coaching

Job description

A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about a career in retail.

The anticipated rate for this position is $19.75 per hour depending on location, knowledge, skills, education and experience. This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Why You’ll Love it:

• People First Culture
• Respectful scheduling
• Paid time off
• Bonus opportunity
• Associate Discounts
• Company Matched 401(K)
• Medical/Dental/Vision Insurance
• Additional Benefits including HAS, discounted gym membership, EAP and more!
• Closed on Thanksgiving, Christmas & Easter
• Clear path to promotion & continuous leadership development
• Stable employment with growing company

What You’ll Do:

• Ensure and model professional customer service
• Maintain a safe, clean, and organized store
• Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
• Lead, coach, and develop others
• Serve as Leader on Duty as scheduled
• Other duties as assigned