Retail Sales Supervisor

FHLB Des Moines; Scottsdale (AZ); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with match

Vacation

Paid Sick Leave

Employee Assistance Program

Holiday pay

Life insurance

Job summary

Living Spaces in Scottsdale seeks a Sales Supervisor to coach a high-performing team and drive revenue through exceptional guest engagement. You will ensure staffing, execute sales floor leadership, and model the Living Spaces engagement standard while resolving escalated guest issues.

The role focuses on developing staff through regular check-ins, training, and performance feedback, creating a positive environment aligned with business goals.

Qualifications

• High School Diploma or GED equivalent.
• 5 years retail experience in a direct customer interactive environment.
• 3 years supervisory experience.

Responsibilities

• Develop and coach the sales team through our proficiency process.
• Maintain staffing and schedule alignment with guest demand.
• Lead guest engagement and sales floor leadership during shifts.
• Address escalated guest situations and ensure resolution.
• Partner with Retail Sales Managers to meet and exceed sales goals.
• Foster a positive store culture and provide ongoing development feedback.

Education

High School Diploma or GED

5 years retail experience

3 years supervisory experience

Tools

Microsoft Office

Tableau

Job description

Position SummaryThe primary role of the Sales Supervisor is to develop their team for success by becoming proficient in guest engagement to achieve revenue and budgeted sales targets.Position DescriptionEssential Duties and Responsibilities include the following. Other duties may be assigned.Maintain a primary focus on the support and development of each team member through our sales proficiency processEnsure that the retail store team is accurately staffedAssist with developing schedules that accurately match team member skills to guest demand.Role Model the Living Spaces Guest Engagement Sales Model during sales engagementsExecutes Sales Floor Leadership and Guest Engagement Leadership responsibilities when assignedEnsure team completes ongoing development trainingExecutes style guide directivesEnsure daily task lists are completed by store teamsHelp to address escalated guest situations and resolutionAbility to comprehend, interpret, and apply data to assess the current departmental focusPartner with the Retail Sales Managers to meet and exceed sales goalsFoster team member development to build a strong talent bench for the organization's growth. Conduct regular check-ins, one-on-one meetings, and performance management sessions to provide feedback, support career advancement, and ensure team members have the skills necessary for future success.Cultivate a positive store culture by acting as a servant leader, prioritizing the experiences of both guests and team members. Implement initiatives that boost morale and engagement while meeting business goals, creating an environment where everyone feels valued.LS1AQualificationsQualificationsEducation/Experience: High School Diploma or GED equivalent. 5 years of retail experience in a direct customer interactive environment required. High volume experience is preferred. Three years of supervisory experience required. Equivalent combination of education and experience will be considered.Computer Skills: To perform this job successfully, an individual must have proficient experience in Microsoft Office programs. Experience working with Tableau is preferred.Position Hiring RangeThe hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire. Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this page at any time.Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy. Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.Additional available benefits upon meeting eligibility requirements include:Medical (full-time only)Dental (full-time only)Vision (full-time only)401(k) with Company match (full and part-time)Vacation (full-time only or as otherwise required by applicable law)Paid Sick Leave (full and part-time)Flex or Health Spending Account (for eligible full-time only)Employee Assistance Program (full and part-time)Holiday pay (full-time only)Life insurance (full-time only)For more details, please visit our website at: Careers (livingspaces.com)Equal Opportunity EmployerIt is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.E-VerifyLiving Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.Applicant Privacy