Retail Sales Supervisor

Staples, Inc.; Saugus (MA); On-site; USD 45,000 - 60,000; Part time

Benefits offered by this job

Flexible part-time or full-time hours

Generous paid time off

Weekly pay

Career development program

Associate discounts on in-store and on

Discounts at hundreds of retailers and

401(k) plan with company match

Dental and vision insurance (full-time

Medical coverage for full-time

Job summary

Staples, Inc. is seeking a Retail Sales Supervisor to lead front-of-store operations and champion customer engagement. You and the team will drive sales, conversions, and service, delivering complete solutions to customers in a dynamic store environment.

The role involves coaching team members, owning weekly merchandising plans, and supporting store initiatives while maintaining a high-energy, customer-focused atmosphere. Flexible hours may include part-time or full-time schedules.

Qualifications

• Flexible schedule based on store needs.
• 1+ year experience selling retail products or services.
• Must be able to engage with customers and understand their needs.
• Effective communication and organizational skills; adaptable to changing priorities.
• Experience coaching a team or supervising others.
• Ability to work in a fast-paced and sometimes stressful environment.
• Ability to manage conflicts in a cooperative manner.
• Act with honesty and integrity regarding customer and business information.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on delivering an exceptional store experience through consultative selling and total solutions for every customer.
• Own weekly sales and merchandising activities to maximize store performance.
• Perform Floor Leader duties, directing the team to deliver a great customer experience across all store areas.
• Support company initiatives and adapt to changes or additional duties as assigned.
• Maintain a positive and engaging store environment and be available to assist as needed.
• Complete daily merchandising and sales tasks within the store.
• Assist with operational tasks in partnership with the General Manager.

Skills

Flexible schedule

Retail sales experience

Customer engagement

Communication skills

Team coaching/supervising

Handling stressful environments

Conflict management

Integrity and honesty

Job description

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions.

Get great perks.

• Flexible part time hours or full-time (depending on the store's needs), generous paid time off, weekly pay and career development program

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance, full-time eligible for medical coverage

• And many more benefits

• Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer

• Own weekly sales and merchandising activities

• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store

• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned

• Remain available and always support an engaging environment

• Complete daily tasks for merchandising and sales opportunities within the store

• Assist with completing and delegating operational tasks in partnership with the GM

• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback

• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store's needs

• 1+ year experience selling retail products or services

• Must be able to and want to engage with customers and understand their needs

• Effective communication skills, organization, and adaptive to changing business priorities

• Experience coaching a team and/or supervising others

• Ability to work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.