Retail Sales Supervisor

Harbor Freight Tools; Quakertown (Bucks County); On-site; USD 59,237,000 - 64,747,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Company matched 401(k)

Paid time off

Bonus opportunity

Associate Discounts

401K program

Job summary

Harbor Freight Stores is seeking a Supervisor (full-time) to lead a high-performing team in a retail environment. This role emphasizes leadership experience and pride in delivering customer service that matters.

The anticipated rate is $21.50 per hour, with a potential monthly bonus and comprehensive benefits. Eligible Associates may enroll in the 401(k). PTO up to 152 hours/year, paid sick time up to 64 hours/year, and the schedule runs 6am–10pm.

Qualifications

• Must have at least 1 year in a retail leadership role.
• Ability to communicate clearly with customers and associates in person, e-mail, and telephone.
• Willingness to work flexible hours including evenings, holidays and weekends.

Responsibilities

• Lead, coach and develop others.
• Maintain a safe, clean, and organized store.
• Lead as Leader on Duty as scheduled.
• Cross-train in stocking/sales duties and responsibilities.
• Perform other duties as assigned.

Skills

Leadership experience

Customer service

Coaching/mentoring

Clear communication

Tools

Forklift certification

Job description

A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about a career in retail.

The anticipated rate for this position is $21.50 per hour depending on location, knowledge, skills, education and experience. This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Why You'll Love it:

• People First Culture
• Respectful scheduling
• Paid time off
• Bonus opportunity
• Associate Discounts
• Company Matched 401(K)
• Medical/Dental/Vision Insurance
• Additional Benefits including HAS, discounted gym membership, EAP and more!
• Closed on Thanksgiving, Christmas & Easter
• Clear path to promotion & continuous leadership development
• Stable employment with growing company

What You'll Do:

• Ensure and model professional customer service
• Maintain a safe, clean, and organized store
• Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
• Lead, coach, and develop others
• Serve as Leader on Duty as scheduled
• Other duties as assigned

Requirements

Who You Are:

• Must be at least 18 years old.
• 1 year experience in retail leadership role.
• Ability to communicate clearly with customers and associates in person, e-mail, and telephone.
• Ability to intermittently lift, push and/or pull up to 50 pounds, and stand/move for entire shift.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Physically able and willing to become certified to operate a forklift in accordance with IIPP. (Injury, and Illness Prevention Program.
• Ability to work a flexible schedule, including evenings, holidays and weekends as necessary to meet the needs of the business. Regular attendance is an essential function of the job.

Harbor Freight is an equal employment opportunity employer and provides reasonable accommodations to qualified individuals in accordance with applicable law.