Retail Sales Supervisor

Staples, Inc.; Narberth (Montgomery County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career development

Associate discounts

Retail discounts

401(k) match

Dental insurance

Vision insurance

Additional benefits

Job summary

Staples, Inc. is hiring Retail Sales Supervisors in the United States to champion customer engagement and oversee front of store operations. You will lead the team to increase sales, conversions and service, while actively engaging customers to provide total solutions.

Hiring immediately with in-person interview opportunities after applying. Offer includes flexible hours, PTO, weekly pay, and development programs, plus associate discounts and a comprehensive benefits package.

Qualifications

• 1+ year experience selling retail products or services.
• Able to engage with customers and understand their needs.
• Flexible schedule based on store needs.
• Effective communication and organization.
• Experience coaching or supervising a team.
• Ability to work in a fast-paced environment.
• Ability to lift/move 10–50 pounds and climb ladders.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned.
• Remain available and always support an engaging environment.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback.
• Be flexible to perform other duties as assigned.

Skills

Customer engagement

Retail sales

Team coaching

Communication skills

Conflict management

Adaptability

Physical ability

Job description

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance, full-time eligible for medical coverage

• And many more benefits

• Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer

• Own weekly sales and merchandising activities

• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store

• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned

• Remain available and always support an engaging environment

• Complete daily tasks for merchandising and sales opportunities within the store

• Assist with completing and delegating operational tasks in partnership with the GM

• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback
• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• 1+ year experience selling retail products or services
• Must be able to and want to engage with customers and understand their needs

• Effective communication skills, organization, and adaptive to changing business priorities

• Experience coaching a team and/or supervising others
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.