Retail Sales Supervisor

Harbor Freight Tools; Madison (WI); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Company Matched 401(K)

Paid time off

Bonus opportunity

Associate Discounts

HAS (Health Savings Account)

Discounted gym membership

EAP

Job summary

Harbor Freight Tools in Madison, WI is seeking a Supervisor (full-time) to lead a high-performing retail team. You will model professional customer service, maintain a safe and organized store, and develop others.

This role offers a comprehensive benefits package including medical/dental/vision, a 401(k) plan with company match, PTO, and a monthly bonus opportunity. Flexible schedules and opportunities for promotion are available.

Qualifications

• Leadership experience in retail or similar environment.
• Ability to model professional customer service and assist customers.
• Strong communication and coaching skills.
• Ability to lead and manage store operations.

Responsibilities

• Ensure and model professional customer service
• Maintain a safe, clean, and organized store
• Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
• Lead, coach, and develop others
• Serve as Leader on Duty as scheduled
• Other duties as assigned

Skills

Leadership

Customer service

Store operations

Team coaching

Leader on Duty

Job description

A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about a career in retail.

The anticipated rate for this position is $20.00 per hour depending on location, knowledge, skills, education and experience. This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Why You’ll Love it:

• People First Culture
• Respectful scheduling
• Paid time off
• Bonus opportunity
• Associate Discounts
• Company Matched 401(K)
• Medical/Dental/Vision Insurance
• Additional Benefits including HAS, discounted gym membership, EAP and more!
• Closed on Thanksgiving, Christmas & Easter
• Clear path to promotion & continuous leadership development
• Stable employment with growing company

What You’ll Do:

• Ensure and model professional customer service
• Maintain a safe, clean, and organized store
• Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
• Lead, coach, and develop others
• Serve as Leader on Duty as scheduled
• Other duties as assigned