Retail Sales Supervisor

Harbor Freight Tools; Dover (DE); On-site; USD 36,244 - 49,036; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k plan

Paid Time Off

Floating holidays

Paid holidays

Bonus opportunity

Associate Discounts

Company Matched 401(K)

Job summary

Harbor Freight Tools in Dover, DE seeks a Supervisory leader for a full-time role focused on driving customer service and store performance. You will guide daily operations, coach associates, and ensure safety and cleanliness across the shop floor.

The role emphasizes leadership development, flexible scheduling, and a clear path to promotion, with a monthly bonus opportunity and a comprehensive benefits package for associates and their families.

Qualifications

• Recent leadership experience in retail or service environment.
• Ability to lead, motivate and coach a team.
• Strong focus on customer service and store operations.

Responsibilities

• Provide professional customer service and lead by example.
• Maintain a clean, safe, and organized store environment.
• Cross-train in stocking and sales duties as needed.
• Lead, coach, and develop associates for performance.
• Serve as Leader on Duty as scheduled.
• Perform other duties as assigned by store leadership.

Skills

Leadership

Customer service

Team coaching

Job description

A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about a career in retail.

The anticipated rate for this position is $20.50 per hour depending on location, knowledge, skills, education and experience. This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Why You’ll Love it:

• People First Culture
• Respectful scheduling
• Paid time off
• Bonus opportunity
• Associate Discounts
• Company Matched 401(K)
• Medical/Dental/Vision Insurance
• Additional Benefits including HAS, discounted gym membership, EAP and more!
• Closed on Thanksgiving, Christmas & Easter
• Clear path to promotion & continuous leadership development
• Stable employment with growing company

What You’ll Do:

• Ensure and model professional customer service
• Maintain a safe, clean, and organized store
• Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
• Lead, coach, and develop others
• Serve as Leader on Duty as scheduled
• Other duties as assigned