Retail Sales Specialist - Verizon

Best Buy; Orange (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Activation bonus

Upgrade bonus

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking a Retail Sales Specialist representing Verizon to help shoppers with personalized mobile solutions and exceptional service. You’ll receive training, plus performance bonuses for activated devices, with potential bonuses up to $30 for new activations and $10 for upgrades.

The role emphasizes teamwork, product knowledge, and a strong customer focus. You’ll be part of a dynamic environment at Best Buy, helping customers find the right devices and services while contributing to

Qualifications

• 3 months of experience in customer service, sales or related fields.
• Strong communication and people skills to engage shoppers.
• Willingness to learn products and promotions and apply training.

Responsibilities

• Engage customers, provide complete mobile solutions and create positive experiences.
• Use store tools to stay current on promotions and drive sales growth.
• Discover customers' tech needs and generate future opportunities.
• Participate in ongoing learning to improve skills and product knowledge.
• Maintain department merchandising and organization.
• Must be at least 18 years old and work well in a team.
• Collaborate with teammates to meet store goals.

Skills

Customer service

Sales

Job description

As a Retail Sales Specialist representing Verizon at our Best Buy store, you'll provide shoppers with personalized solutions that meet their mobile needs while driving sales and fueling your success. In this role, you'll lean into your people skills and passion for technology to create unforgettable customer experiences. We'll provide ongoing training and self-guided learning, so you're always ready to showcase the latest Verizon products and services.

In addition to your hourly base pay, you'll receive performance bonuses for processing qualifying activated devices. You can earn up to $30 for new mobile line activations and up to $10 for mobile line upgrades and peripheral devices (e.g., tablets, watches).

What you'll do

• Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
• Use available tools to stay current on promotional initiatives and help drive profitable growth
• Generate future opportunities by discovering customers' current and long-term tech needs
• Embrace our learning culture to continuously improve existing skills while acquiring new ones
• Maintain specified department merchandising and organization
• Must be at least 18 years old
• Ability to work successfully as part of a team

Preferred qualifications

3 months of experience working in customer service, sales or related fields

What's in it for you

We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

• $30 qualified new line activation bonus
• $10 qualified upgrade and tablet activation bonus
• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.