Retail Sales Specialist - Mobile Phones

Best Buy; Florida; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Qualified upgrades bonus

New line activation bonus

Lively activations bonus

Competitive pay

Employee discount

Financial and retirement resources

Well-being support

Leave options

Job summary

Best Buy Lady Lake is seeking a Retail Sales Specialist in our mobile phone department to provide shoppers with personalized mobile solutions that meet their needs while driving sales and fueling your success.

You’ll leverage people skills and a passion for technology to showcase the latest mobile phones, accessories and services, with ongoing training to keep you up to date. A supportive team environment and performance bonuses enhance this role.

Qualifications

• Must be at least 18 years old.
• Ability to work successfully as part of a team.
• 3 months of experience working in customer service, sales or related fields.

Responsibilities

• Engage with customers to provide complete solutions and create positive experiences.
• Stay current on promotional initiatives using available tools to drive profitable growth.
• Identify future opportunities by understanding customers’ current and long-term tech needs.
• Continue to develop skills through training and learning opportunities.

Skills

Customer service

Sales

Job description

As a Retail Sales Specialist in our mobile phone department, you’ll provide shoppers with personalized solutions that meet their mobile needs while driving sales and fueling your success. In this role, you’ll lean into your people skills and passion for technology to create unforgettable customer experiences. We’ll provide ongoing training and self-guided learning, so you’re always ready to showcase the latest mobile phones, accessories and services.

In addition to your hourly base pay, you'll receive performance bonuses for processing qualifying activated devices.

What you’ll do

• Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
• Use available tools to stay current on promotional initiatives and help drive profitable growth
• Generate future opportunities by discovering customers’ current and long-term tech needs
• Embrace our learning culture to continuously improve existing skills while acquiring new ones
• Maintain specified department merchandising and organization

Must be at least 18 years old

Ability to work successfully as part of a team

Preferred qualifications

• 3 months of experience working in customer service, sales or related fields

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

• $5 qualified upgrades and prepaid activations bonus
• $10 New line activation bonus
• $30 lively activations and sim cards bonus
• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide .

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

1045111BR

Brand

Best Buy

Job Category

Retail Group

Job Level

15.50

20.15

Store Number or Department

001763 Lady Lake FL Store

Address Line 1

City

Lady Lake

State

Florida

Search Categories

Retail

32159-3776

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide . Eligibility may vary.