Retail Sales Specialist (Dedham, MA)

Staples, Inc.; Dedham (MA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career growth opportunities

Associate discounts

Retail discounts

401(k) plan with company match

Dental and vision insurance

Many more benefits

Job summary

Staples, Inc. in Massachusetts is seeking Sales Specialists to provide exceptional customer service as customers explore total solutions in-store and via the kiosk. You will be adaptable, collaborative, and part of a fun, team-focused retail culture with immediate hiring and on-the-job training.

You’ll help customers identify needs, stay current on tech products, and contribute to a positive store environment while supporting quick, confident service on the sales floor.

Qualifications

• Strong customer service experience.
• Ability to engage with customers to identify needs.
• Comfortable in a fast-paced, high-stress retail environment.
• Willingness to perform various store duties (cashier, merchandising, returns).
• Must be able to lift/move items as needed (10-50 pounds).

Responsibilities

• Create a positive, inviting environment for customers as you learn their tech and overall needs.
• Stay current on technology products, offerings and services to offer a total solution.
• Respond quickly and resourcefully to customer requests and concerns on the sales floor.
• Ensure the Tech department achieves key metrics, including profitable sales.
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned).

Skills

Customer service

Communication

Flexibility

Conflict resolution

Teamwork

Honesty and integrity

Physical stamina

Sales experience

Job description

Sales Specialists

provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You’ll have our customers’ needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play an active role in helping both your store and your customer win.

• Create a positive, inviting environment for customers as you learn their tech and overall needs
• Stay current on technology products, offerings and services to offer a total solution
• Respond quickly and resourcefully to customer requests and concerns on the sales floor
• Ensure the Tech department achieves key metrics, including profitable sales
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Strong customer service experience
• Demonstrated ability to engage and speak to customers and understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.