Retail Sales Specialist - Commission & Tech Perks

Spectrum/Charter Communications; Dallas (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Free internet

Discounted internet

Discounted TV

Discounted mobile

Job summary

Charter Communications is seeking a Retail Sales Specialist for our Dallas stores. You will promote and sell Spectrum products to existing and new customers, serving as the face of the brand and driving sales while delivering exceptional customer care.

The role emphasizes flexible schedules, teamwork, and meeting sales goals in a dynamic retail environment. Prior sales/customer service experience is preferred, with a focus on helping customers make informed decisions about Spectrum services.

Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.
• Bilingual: Spanish.

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Identify sales opportunities and create ideal customer experiences through product support and education.
• Build positive customer relationships, listen effectively, and overcome objections while reselling the value of Spectrum products.
• Maintain knowledge of Spectrum products, pricing, promotions, and visual standards, while minimizing product losses.
• Ensure a welcoming store atmosphere with a clean retail experience, clear communication, policy adherence, issue resolution, and participation in training programs.

Skills

Cash handling

Tech savviness

Basic math

English literacy

Bilingual Spanish

Customer service

Education

High School Diploma

Job description

Charter Communications is seeking a Retail Sales Specialist for our Dallas stores. You will promote and sell Spectrum products to existing and new customers, serving as the face of the brand and driving sales while delivering exceptional customer care.

The role emphasizes flexible schedules, teamwork, and meeting sales goals in a dynamic retail environment. Prior sales/customer service experience is preferred, with a focus on helping customers make informed decisions about Spectrum services.